Senior Business Analyst

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Consulting and Strategy
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/DJ1501-MAY24
Closing Date: 29-May-2024
Salary Range: $106,534 - $128,897
Job Duration: 2 years
Attachments: Position Description - DJ1501 - Senior Business Analyst VPS5 - May 2024.pdf (PDF, 181KB)
Job Specification

Contact: Jacqualine Lincoln on 0428 894 974

Position Details

  • Utilise your analyst expertise to provide support and advice to senior department executives.
  • Fixed Term full-Time opportunity for 2 Years to work with a high-performing and passionate team in the Victorian Public Service.
  • VPS Grade 5: $106,534 - $128,897 plus superannuation.


About Us:

The Department of Justice and Community Safety provides a range of government programs and services which focus on improving community safety, victim services, regulatory services and crime prevention, and building strong collaboration across the justice system.

The Office of the Associate Secretary (Office) supports the Secretary to lead and manage the responsibilities and statutory requirements of the department.

Operational Performance and Cultural Reform (OPCR) is tasked with supporting the Associate Secretary in leading the department's agenda in the delivery of justice and community safety services in Victoria by providing advice to the Secretary, the Board of Management and Ministers regarding the department's strategic and operational performance and overseeing the Department's response to the Corrections Cultural Review. OCPR undertakes reporting and monitoring of organisational health and performance, whole of department oversight of the implementation of the Government's response to the Corrections Cultural Review, coordination with other areas of the department, and managing interdependencies with related work and operational reforms across the broader justice system.

About the Role:

The role of Senior Business Analyst will work in a new team to involves undertaking reviews and analysis of business activities, map and articulate processes, navigate complex data sources, and identify continuous improvement opportunities that will optimise the department's service delivery to the Victorian community.

The Senior Business Analyst will work as part of the wider Data and Performance team, leveraging off the existing broad skill set in evaluation, data analysis and modelling capabilities and utilising departmental data assets in their work.

Some of your duties will include:

  • Proactively identifying opportunities for continuous improvement within the department's processes, analysing current processes to identify inefficiencies, bottlenecks and opportunities to automate or digitise processes to streamline service delivery.
  • Leading reviews of specific existing processes; undertake process mapping and analysis to provide clarity and understanding, identifying steps, stakeholders, necessary information flows and critical decision points within these processes.
  • Using data-driven insights to make recommendations for optimising service delivery and improving community safety.

To learn more about this role before applying, please read the attached position description.

About You:

As an ideal candidate, you will possess:

  • Understanding of process modelling and methodologies to effectively visually represent, analyse and optimise business processes within the department.
  • Strong data analysis skills and expertise in defining and tracking key performance indicators to measure and report in operational performance. Familiarity with business intelligence tools would be advantageous.
  • Proven track record in providing advice to senior leaders, providing data-backed recommendations, performance metrics and insights to inform planning and decision-making.


  • Qualifications in a relevant discipline will be highly desirable.


How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

In accordance with the Jobs and Skills Exchange Recruitment Policy, only Victorian Public Service employees are eligible to apply for this position. People on labour hire contracts, such as agency staff and external contractors, are not eligible to apply.




The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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