Advanced Case Manager

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Community Services
Classification: CYF3
Work Location: Melbourne - CBD
Reference: VG/DJ1702DJ1710JUL24
Closing Date: 21-Jul-2024
Salary Range: $89,161 - $100,293
Job Duration: 1/02/2025
Attachments: Position Description - Advanced Case Manager - DJ1702, DJ1710.pdf (PDF, 215KB)
Job Specification

Contact: Matthew Reeder on 0400 258 940

Position Details

  • Utilise your Case Management expertise to provide support and advice to the Civil and Enforcement Services branch
  • A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 1st February 2025
  • CYF3: $89,161 - $100,293 plus superannuation.

About the Business Unit:

Adoption Services is part of the Civil and Enforcement Services Group of the Department of Justice and Community Safety.

Adoption Services delivers a range of services under the Adoption Act 1984, including counselling to people considering placing a child for adoption, assessing people to be approved to adopt a child from Victoria or overseas, and providing records to people who have been affected by past adoptions.

About the Role:

An Advanced Case Manager within Adoption Services may be responsible for any or all the following: providing counselling, assessing families, writing reports for court, liaising with agencies including those that are overseas, supervising and supporting placement, preparing records for release, searching for family and providing an intermediary between people separated by adoption.

Some of your duties will include:

  • Assisting parents considering placing a child for adoption
  • Assessing families seeking to adopt a child
  • Overseeing the arrangements for children placed for adoption
  • Supporting people seeking adoption information and records.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

  • Well-developed knowledge of government and the justice system, including issues and pressures to which the department and government has to respond
  • Demonstrated experience in providing leadership, guidance and performing effectively under pressure in a dynamic and politically sensitive environment
  • Demonstrated ability to manage projects and extensive experience in preparing and coordinating timely, concise and accurate briefings.


  • A tertiary qualification in a related discipline would be highly desirable.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.



The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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