Team Manager, Child and Youth Witness Service

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Community Services
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/DJ3507APRIL2025
Closing Date: 04-May-2025
Salary Range: $109,730 - $132,764
Job Duration: N/A
Attachments: Team Manager, Child and Youth Witness Service - DJ3507.pdf (PDF, 195KB)
Position Description

Contact: Lisa Hema on 0418 311 753
lisa.hema@justice.vic.gov.au

Position Details

  • Utilise your Community Services expertise to provide support and advice to the Victim Services Support and Reform branch
  • An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 5: $109,730 - $132,764 plus superannuation.

Are you an experienced Manager who wishes to work in a dynamic environment supporting staff to deliver services to children and young people?

Do you have experience in working with vulnerable children and young people, perhaps in a Court environment?

If you would like to support a small team of practitioners - please submit your application.

About the Business Unit:

The Victim Services, Support and Reform (VSSR) branch is part of the Police, Racing, Victims and Coordination group in the Department of Justice and Community Safety (DJCS). The VSSR is responsible for operating a suite of services for victims of crime that provide information and support to help manage the effects of crime and guide victims through the criminal justice system across Victoria.

The Child and Youth Witness Service (CYWS) is a state wide specialist case management service for child witnesses (up to 18 years at the time charges were laid) and their families and/or carers. The model of care is child focused and incorporates principles of trauma informed care. The purpose of the CYWS is to increase participation by child witnesses in the criminal justice process and to reduce trauma associated with being involved with the criminal justice system, particularly being a child witness.

The role of the CYWS is to:

  • Provide specialist end-to-end case management of child witnesses' contact with the criminal justice system.
  • Provide information to child witnesses and their families about the criminal justice system, how it works, their role as a witness and the roles and responsibilities of other people involved in the criminal justice system.
  • Work collaboratively with external agencies providing support to child witnesses and their families, including: Intermediaries providing expert communication or developmental assessments; legal teams; police; and courts, to support child witnesses.

About the Role:

As a Team Manager, Child and Youth Witness Service, some of your duties will include:

  • Leading and managing a high performing team of Practitioners, resourcing the team to provide comprehensive child focused specialist case management services, through fostering motivation, innovation, creativity, skill and knowledge development, teamwork, and self-care
  • Leading change management activity that ensures business as usual while complying with consultation and negotiation activities
  • Actively contributing to the identification of emerging issues, develop proposals for action for service improvement and execute agreed plans.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

  • The ability to develop business plans to deliver on evolving organisational priorities
  • The baility to creatively develop options in a changing organisational environment
  • The ability to initiate and maintain effective relationships with internal and external stakeholders at peer or senior levels
  • The ability to manage a discrete function with increased budget, staff responsibilities, or sensitive or complex issues.

Qualifications/Requirements:

  • Tertiary qualifications in a human service related profession such as Social Work, Psychology or Allied Health is essential. Registration with the appropriate body is desired
  • At least three years of staff management experience is preferred.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.


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