Regional Officer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPSG3
Work Location: Box Hill
Reference: VG/DJ4361AUG22
Closing Date: 28-Aug-2022
Salary Range: $72,751 - $88,336
Job Duration: N/A
Attachments: Position Description - Regional Officer CAV - DJ4361.pdf (PDF, 226KB)
Job Specification

Contact: Michelle Peters on 0409 002 069

Position Details

  • An exciting opportunity to join Consumer Affairs Victoria – South East Metropolitan Region
  • VPSG 3 classification (salary range $72,751 - $88,336)
  • Ongoing, full-time role

About us

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.

About the role

Regional Officers are integral in undertaking a broad range of inspections as well as educating and empowering the community to understand their rights and obligations.

Regional Officers carry out a range of routine, straightforward compliance monitoring activities and inspections of businesses using checklists, as well as residential tenancy assessments and inspections. Regional Officers may also conduct more complex inspections as directed by the Regional Manager. These inspections will typically include acting as support in a team conducting compliance inspections of licensed businesses and similar type inspections that are likely to lead to court action or formal sanctions.

Regional Officers will also be required to respond to enquiries (counter and telephone) from both consumers and businesses, as well as participating in front line (and/or virtual) dispute resolution, business and community education and CAV campaign initiatives.

This position may be required to work across multiple Justice Service Centres including Box Hill and Dandenong.

About you

As our ideal candidate, you will have:

  • knowledge of, and/or relevant experience in, legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies and procedures OR capacity to learn and apply knowledge of all the above
  • excellent interpersonal and stakeholder management skills, with the ability to respond quickly to changes
  • a current Victorian Driver's Licence (required).

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.


The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic).

Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes:

  1. COVID-19 digital certificate (available via your myGov account)
  2. Your immunisation history statement (available via your myGov account) or
  3. A letter from the GP who vaccinated you.

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