Community Visitors Program Administrative Officer

The Victorian Public Advocate is empowered by law to promote and safeguard the rights and interests of people with disability.

The Public Advocate is supported by staff and volunteers at the Office of the Public Advocate (OPA), including guardians, policy and research officers, advice and education staff, legal officers, corporate and administrative staff, and more than 650 volunteers.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our organisation, we’d love to hear from you.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit

If you are considering taking on a challenging, rewarding role that allows you to make a noticeable difference in the lives of others, we look forward to hearing from you.
Job Details
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Department: Department of Justice and Regulation
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/DJ8903B
Closing Date: 16-Dec-2018
Salary Range: $50,828 - $65,272
Job Duration: Until 30 June 2020
Attachments: DJ8903 Position Description.docx (Word, 29KB)

Contact: Rosemary Barker on (03) 9603 9572

Position Details

About us

The Office of the Public Advocate (OPA) is an independent statutory agency, which aims to protect the rights and enhance the position of people with disabilities in Victoria.

OPA believes that volunteers are an important part of a civil society and essential in supporting people with a disability. OPA's Volunteer programs are a practical strategy consistent with this philosophy and approach.

About the role

As the Community Visitors Program Administrative Officer, you will provide data entry and administrative support services to support OPA's Volunteer Programs. This includes:

  • general administrative support, such as scanning, answering telephones, filing (both electronic and hard copy), photocopying and reception relief
  • data entry of visit reports and written responses
  • reviewing and preparing data reports
  • following up on data queries to update and finalise entries in database
  • acting as a point of contact for staff and volunteer enquiries regarding data entry of visit reports
  • auditing database entries on a regular basis to ensure accuracy of data capture
  • assisting with data projects, such as closing issues from previous financial years, creation of new reports, and development of data integrity measures

This is a fixed-term position until June 2020, based in Carlton.

About you

As our ideal candidate, you will have good data entry and computer skills. You undertake your work with strong attention to detail, focusing on service quality despite time constraints.

You will have excellent communication skills, both written and verbal, and be driven to meet work targets and goals.

A willingness to work effectively with others as part of a high performing team is essential.

How to apply

Please click the Apply button at the bottom of this advertisement.

Applications should include a resume and covering letter, and succinctly address the key selection criteria.

Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.


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