Manager, Correspondence

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please email

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Fixed term - full time
Job Function: Information Management
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/_DJ8934A
Closing Date: 27-Apr-2017
Salary Range: $90,890 - $109,969
Job Duration: Up to 31-Dec-2017
Attachments: Position Description DJ8934 Manager Correspondence.doc (Word, 860KB)
Job Specification

Applying for a position at DJR.pdf (PDF, 160KB)

Contact: Kathryn Martin - Program Director
(03) 9948 8432

Position Details

About us

The Infringement Management and Enforcement Services (IMES) business unit within the Department of Justice and Regulation provides end-to-end management of infringement matters to the Victorian Government and a range of external enforcement agencies.

The IMES Reform Program aims to provide business stability and continuity for existing IMES business services. Simultaneously, the IMES Reform Program will prepare the business for the future, including the organisational and technology change required to deliver the Fines Reform Act and any other future services. Under the direction of the Program Director, the IMES Reform Program will lead the coordination of a number of interrelated and interdependent projects to implement transformational change across the IMES business.

About the role

Working within the IMES Reform Program, the Manager, Correspondence will be responsible for the identification, coordination and reform of all correspondence associated with the current Victorian Infringement Management System and transition that correspondence into the State’s new infringement management system.

The role will be responsible for managing the transition and change from ‘as is’ correspondence to ‘future state’ correspondence, and for establishing ongoing processes for management of correspondence for Fines Victoria.

About you

As our ideal candidate, you will have:

  • extensive experience in handling complex correspondence, documentation, and operational guidelines
  • expertise in managing and coordinating multifaceted projects
  • excellent stakeholder management skills.

Relevant qualifications or experience within a dynamic project environment would be desirable.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

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