Business Support Supervisor - Hume Region

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
Careers Logo
Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG4
Work Location: Hume Region - Negotiable
Reference: VG/DJ9102-MAR24
Closing Date: 21-Apr-2024
Salary Range: $92,332 - $104,762
Job Duration: 19/12/2024
Attachments: Position Description - DJ9102 - VPS4 - Business Support Supervisor.docx (Word, 532KB)
Job Specification

Contact: Tanya Caruana on 0437 156 270

Position Details

  • Manage the delivery of administrative and support services provided by Justice Officers.
  • Full time fixed term opportunity until December 2025 within the Hume Region.
  • VPS Grade 4: $92,332 - $104,762 plus superannuation.

The Department of Justice and Community Safety is seeking a Business Support Supervisor to provide a critical role within Corrections and Justice Services.


About the Business Unit

The Hume Region delivers a range of services through Justice Service Centres at Wangaratta, Shepparton, Seymour and Wodonga and at outreach locations in Myrtleford, Benalla, Cobram, Mansfield and Corryong.  The region also has two minimum security prisons; the Beechworth Correctional Centre and H.M. Prison Dhurringile.

Corporate Services is responsible for providing the region with a range of corporate support functions including human resources, finance and procurement, infrastructure, administration and workforce development.

The business support team provides advice and support on a range of services including, but not limited to, reception, fleet, corporate records, mail, Justice Service Centre security and maintenance, stationery, purchasing, customer service delivery, Prisoner stores, monies, and canteen and region wide business area administration support services.

About the Role

Reporting to the General Manager, Corporate Services; the Business Support Supervisor is responsible for leading and managing three Justice Officer Team Leaders and a team of Justice Officers to ensure the delivery of high quality and efficient business support services to clients, staff and stakeholders across the Hume Region.

Some of your duties will include:

  • Manage the recruitment of Business Support Services staff members to ensure that the provision of appropriate levels of service can be maintained at all times.
  • Manage and lead three Justice Officer Team Leaders who are responsible for the day to day line management of a team of Justice Officers.
  • Manage the effective delivery of a range administration and business support services provided by Justice Officers across Hume Region by planning and prioritising the day-to-day work and resource allocation, training and development and performance management of the team.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

  • Demonstrated experience in managing multi-disciplinary business support/administration team.
  • Demonstrated experience in providing solution-based advice and support to management and teams.
  • Knowledge of relevant legislation, policies, procedures, guidelines and regulations.


  • A current full Victorian Drivers Licence is essential.


How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.




The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

From here...