Business Improvement Officer

The Department of Transport brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability. We are excited to offer this opportunity for you to become part of the Department that delivers more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.
Job Details
Department: Department of Transport
Work Type: Ongoing - flexible
Job Function: Transport / Logistics
Classification: VPSG4
Work Location: Geelong
Reference: VG/DOT/TS/1664665
Closing Date: 05-Oct-2022
Salary Range: $90,067 - $102,192
Job Duration: N/A
Attachments: E - TS - RT - REGION - Business Improvement Officer - VPS4.pdf (PDF, 202KB)
Job Specification

Contact: Michael Tudball

Position Details


  • Annual Salary Range: $90,067 - $102,192 per annum plus superannuation
  • Employment Type: Ongoing Full Time
  • Usual Work Location: (Geelong) Negotiable across various locations in regional Victoria


About the Team

Transport Services is a Group within the Department of Transport, and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians. Regional Transport is a Division of Transport Services, and is responsible for delivering a better transport experience connecting regional communities, businesses and visitors.

About the Opportunity

The Business Improvement Officer sits within Regional Transport and contributes to the delivery of regional improvement projects as well as regional risk management planning, coordination and support, including business intelligence and analysis.

About You

  • Innovation and Continuous Improvement (Applied) – Seeks opportunities for continuous improvement and ways to innovate, offering suggestions and ideas while encouraging others to do the same. Leverages on existing continuous improvement systems and procedures to improve outcomes, quality and efficiency of work. Creates space for learning and innovation by seeking for input and feedback from others.
  • Systems Thinking (Accomplished) – Diagnoses trends, obstacles and opportunities in the internal and external environment that connect to own work and teams work. Coaches others in using systems thinking to solve problems and create solutions. Understands the linkages between systems and communities to inform policy. Conceptualises and defines the systems working within the organisation.
  • Data Literacy (Accomplished) – Considers data volume, variety, velocity, and veracity to establish data collection (e.g. data parameters, data structure) and analysis (e.g. analysis equations, data visualisation) approach. Derives value from data sets to enable immediate and/or future decision making (predictive). May have expertise in formulation basic data models or algorithms.
  • Customer Focus (Applied) – Monitors customer satisfaction to gain critical insights, while looking for continuous improvement opportunities and ways to innovate.

For a confidential discussion regarding this opportunity, please contact Michael Tudball at

How to Apply

Applications must include a resume and a covering letter. Applications close 11.59pm on 05 October 2022.

Please note:

This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness. To be considered up to date vaccinated, you must have been administered COVID-19 vaccines as determined by the Australian Technical Advisory Group on Immunisation (ATAGI). DoT is requiring all staff to be Vaccinated and to have had Booster Vaccination (Triple vaccinated as a minimum). Failure to comply with this condition of employment will impact your eligibility for employment in this position with DoT. Preferred applicants will be subject to pre-employment checks. Information provided to the Department of Transport will be treated in the strictest confidence.

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