Dispute Assessment Officer - Gippsland Region

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please contact the contact person listed on this advertisement.

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Ongoing - full time
Job Function: Community Services
Classification: VPSG3
Work Location: Gippsland - Latrobe Valley
Reference: VG/DS2252MAY
Closing Date: 17-Jun-2018
Salary Range: $65,713 - $79,790
Job Duration: N/A
Attachments: Position Description - DS2252 - Dispute Assessment Officer - Gippsland Region.doc (Word, 859KB)

Applying for a position at DJR.pdf (PDF, 159KB)

Contact: Helen Skinner on (03) 5116 5762

Position Details

About us

The Department of Justice and Regulation provides compliance, enforcement and regulatory services to the Victorian community.  The Gippsland Region provides these services at Justice Service Centres in Morwell, Sale, Bairnsdale, and Wonthaggi.  The region delivers a range of Justice Services including Community Correctional Services, Sheriffs Operations, Consumer Affairs Victoria, and Births, Deaths and Marriages.

The Dispute Settlement Centre of Victoria (DSCV) is a free dispute resolution service funded by the Victorian Government. As a member of the DSCV Gippsland Appropriate Dispute Resolution team you will respond to enquiries from the public in relation to a range of community issues including fences, trees, noise, organisational management, and anti-social behaviour.

About the role

The Dispute Settlement Centre of Victoria (DSCV), Gippsland Region, is seeking a motivated person to fill a vacant Dispute Assessment Officer position in its team based at the Gippsland Regional Office, Morwell.  DSCV is part of the Department of Justice and Regulation, and provides a wide range of free dispute resolution services to the Victorian community.  A focus of this position will be to provide information and advice on dispute resolution options to the community across the Gippsland region, both in person and on the telephone. This will include providing authoritative information on appropriate dispute resolution and mediation options on a variety of matters, such as fencing, nuisance, and noise disputes.

The position delivers appropriate dispute resolution services directly to clients, including mediation and shuttle negotiation.  The position will also work closely with Personal Safety Intervention Order matters in accordance with legislation and within DSCV policy and procedure guidelines. 

About you

As our ideal candidate, you will be required to demonstrate:

  • client service experience
  • the ability to deliver training and public presentations
  • knowledge of, or experience in Appropriate Dispute Resolution services
  • the ability to provide expert advice in a related area.

Accreditation under the National Mediator Accreditation Standards (NMAS) will be required to be obtained within 12 months of commencement of the role, and you will be required to maintain ongoing accreditation under the NMAS, which requires participation in professional development activities.

Dispute resolution experience and / or equivalent tertiary qualification is desirable.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note: When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.

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