About the role:

Victoria Police is seeking an experienced and proactive Contract Manager to lead the procurement, delivery, and ongoing administration of facility services contracts across our statewide property portfolio. This role is pivotal in ensuring our facilities are safe, functional, and well‑maintained for the people who serve our community every day.

As the Contract Manager, you will oversee key service providers, ensure contractual compliance, drive performance improvements, and partner closely with Facility Managers to deliver high‑quality services, cost efficiencies, and strong customer outcomes.

This role reports to the Manager, Facility Services, within the Digital and Infrastructure Services Division — a modern, agile, and flexible workplace committed to customer centricity, innovation, and collaborative delivery.

Your duties will include:

• Developing a strong understanding of our customers — the people who use and rely on our facilities.
• Shaping and improving service delivery, including defining required service types, quality, costs, and performance measures.
• Establishing clear Service Principles across all service domains.
• Leading the preparation of specifications, procurement documentation, and contracts that align to these principles.
• Monitoring supplier performance, analysing data, and managing contract variations where required.
• Overseeing governance, compliance, and reporting, including preparing clear and high‑quality briefings for executive leadership and funding bodies.
• Identifying and mitigating operational and commercial risks.
• Ensuring adherence to procurement policies, legislation, and audit requirements.
• Building strong engagement with internal stakeholders, contractors, and industry partners to drive high‑quality outcomes.
• Contributing to a positive, collaborative, and improvement‑focused team environment.

About You:

You are an organised, commercially astute contract professional who thrives in a dynamic environment and enjoys working with diverse stakeholders. You bring sound judgment, strong communication skills, and a proactive approach to problem‑solving: 

Ideally, you will have:

• Demonstrated experience managing service, maintenance, or facility‑related contracts.
• Solid knowledge of procurement processes and contract administration.
• Strong stakeholder management and relationship‑building skills.
• Excellent interpersonal, written, verbal, and negotiation skills.
• Experience identifying, assessing, and mitigating risks effectively.
• Strong analytical and problem‑solving skills.
• Ability to work autonomously, take initiative, and manage multiple priorities.
• Tertiary qualifications and relevant accreditations in construction, facilities management, or project management.
• A current driver licence to attend site visits.
• Commitment to supporting the Division's strategic goals — focusing on people, customer centricity, innovation, and collaboration.

Further Information:

• One (1) x full-time, ongoing position.
• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands, and will require site visits.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume
• Cover letter

Applications close midnight, Sunday 19^th April 2025.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

For further information, please contact: Neil Rickard on 0438 049 680 or neil.rickard@police.vic.gov.au

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 6004.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people.  We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps