Administration Support Officer

Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/E20014190
Closing Date: 29-May-2024
Salary Range: $56,834 - $72,985
Job Duration: N/A
Attachments: 1. Position Description.docx (Word, 445KB)


2. Application Form.docx (Word, 628KB)


Contact: Debbie Ferguson
83356513 or debbie-anne.ferguson@police.vic.gov.au

Position Details

About the role:

The Administration Support Officer will deliver high quality administrative services to support the work of the Security Services Division within Victoria Police. Security Services Division provides state-wide support by delivering a specialist response to circumstances involving critical high risk, armed offenders, and counter terrorist related incidents.

The successful applicant will work as part of a team reporting to a VPS3 and the Divisional Management Team, with a focus on service excellence in a range of general administrative support functions. You will be working with units within the Division such as the Special Operations Group, Critical Incident Response Team, Bomb Response Unit, and Protective Services Unit, which consists of over 400 police members.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Providing confidential, timely and quality administrative support to all units within the Division.
  • Efficient preparation and management of records and files.
  • Manage the distribution of reports and correspondence, including processing of invoices and purchase orders. 
  • Receive, record, and distribute mail and correspondence.
  • Develop and maintain computerised records and systems including a correspondence register to record the movement of files within the office.
  • Liaise with, and provide information to, members of the division and internal and external stakeholders on behalf of the office.
  • Assist with the organisation of meetings and scheduling of appointments, including secretariat duties such as preparing agendas and minute taking.
  • Co-ordination of corporate travel arrangements, including regional, interstate, and international travel.
  • Answer and filter all incoming phone calls and take relevant phone messages.

As the successful applicant, you will have:

  • Highly developed interpersonal and communication skills, both verbally and written.
  • Experience in providing high level administrative support in a confidential environment.
  • A strong commitment to high quality customer service delivery standards to internal and external stakeholders.
  • Proven ability to work as part of a team as well as the ability to work independently with minimal supervision.
  • Ability to prioritise tasks whilst meeting strict deadlines and the motivation to achieve common goals.
  • Strong computer skills, including Microsoft Excel, Word, and Teams.

Requirements and relevant information:

  • One (1) x full-time, ongoing position available.
  • This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
  • The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
  • The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, 29 May 2024.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Debbie Ferguson on (03) 8335 6513 or debbie-anne.ferguson@police.vic.gov.au

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8082.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps


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