Business Support Officer/Coordinator

Job Details
Careers Logo
Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/E20032676
Closing Date: 29-Sep-2022
Salary Range: $90,067 - $102,192
Job Duration: N/A
Attachments: 1. Position Description C3004.docx (Word, 435KB)

2. Application Form .docx (Word, 628KB)

Contact: Shaun Howard
(03) 8533 1358 or

Position Details

About the role:

This is an exciting opportunity for a suitably experienced person to support and enhance the business functions of Operations Support Division (OSD).  The ideal candidate will be well-versed in all business matters and a competent leader who is able to provide high level guidance and support to the Divisional Leadership Team.   

Along with tasks assigned by either the Superintendent or Inspectors within OSD, the Business Manager is responsible for the following:

Primary functions

  • Support to the divisional management team relieving several functions from sworn personnel within the division
  • OH&S reporting and analysis including developing divisional safety strategies positively impacting on member wellbeing
  • Project management support
  • Gather, analyse and interpret external and internal data; articulating outcomes in reports where required
  • Divisional finance and HR analysis to determine appropriate expenditure and allocation
  • Strategic asset management across a large workforce
  • Business support for procurement and contract management
  • Business continuity liaison for the division
  • Oversight of communications and protective security portfolio (Information Management and Information Security – IM&IS)
  • Assist the divisional management team with the development and goal achievement in divisional and command action plans
  • Establish strong working relationships with key stakeholders and maintain these across relevant areas of the command and Victoria Police
  • Support command business functions, where identified
  • Provide policy advice and assist with compliance, where required
  • Support the divisional risk management process

Secondary functions

  • Supportive leadership to the logistics and administration teams (eight VPS employees) including PDP assessments for the two VPSG-3 employees leading each team.
  • Provide support where required during major deployments
OSD is within Transit and Public Safety Command (TPSC) and provides specialist support to Victoria Police through the Public Order Response Team (PORT), State Liquor Unit (SLU) and Sex Industry Coordination Unit (SICU).  The division has in excess of 350 employees supporting community safety on a daily basis.

The successful applicant will report to the Training and Support Portfolio Inspector.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Supporting the business needs of the division.
  • Ensuring high-end service delivery as part of the leadership team that provide a specialist police response to operational policing.
  • Analysing and value add to divisional budgets, reports, and projects.
  • Being a divisional liaison and auditor in relation to Protective Security and relative functions/databases. This includes auditing and reviewing physical access via the HID Safe application, LEAP access audits, PBEA audits, database access requests etc.
  • Developing Business Continuity Plans (BCP) and providing relevant assurances on behalf of the division.
  • OH&S reporting to the Divisional Leadership Group (DLG) including the analysis and collation of HR Assist data.
  • Providing supportive leadership to the logistics and administration employees and their team leaders.
  • Coordinating annual orders, reimbursements and other financial management processes.
  • Conducting process reviews to ensure divisional efficiencies.
  • Communications coordination including the statistical reporting on divisional surveys via MS Forms, the development of divisional notice boards/newsletters and coordination of the OSD intranet content.
  • Divisional document reviews and streamlining.

As the successful applicant, you will have:

  • High level computer skills, particularly in the use of word-processing, spreadsheets and other software packages including MS Forms and Visio.  Knowledge of Station Books, Equipment Tracking Management System (ETMS) and Oracle applications is highly regarded.
  • Effective time management, prioritisation and analytical skills.
  • Ability to engage and lead across a varied workforce
  • Ability to manage multiple priorities and ensure deadlines are met.
  • Work successfully and effectively in a team environment.
  • Adaptability and flexibility.
  • High level verbal and written communication skills.
  • Ability to interpret and apply relevant legislation and Victoria Police policies.

Requirements and relevant information:

  • One (1) x full-time, ongoing position available.
  • Located at the Victoria Police Centre, 311 Spencer Street, Docklands, 3008.
  • Your usual place of work will be within the Operations Support Division, Transit and Public Safety Command. However, you may be required to work at any other division within the Command as required.
  • The incumbent will be required to complete the OHS requirements of the organisation, which may include local level training relating to equipment usage and Hazardous Chemicals.
  • Public Order Response Team, Transit and Public Safety Command – In accordance with the provisions of the Victoria Police Act, this unit is a Designated Workplace for the purposes of Drug and Alcohol testing.  On direction, all employees in this unit must participate in designated work unit testing and targeted testing.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • In accordance with organisational policy, all Victoria Police employees are required to be fully vaccinated (including a booster vaccination) against COVID-19 or hold a valid medical exception. As such your employment with Victoria Police is subject to providing evidence of your vaccination status.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, 29 September 2022.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Shaun Howard on (03) 8533 1358 or

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 8335 8081.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police:

From here...