Change and Communications Officer

Job Details
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Department: Victoria Police
Work Type: Fixed term - full time
Job Function: IT and Telecommunications
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/E20039841G
Closing Date: 28-Sep-2023
Salary Range: $91,418 - $103,725
Job Duration: N/A
Attachments: 1. Position Description.docx (Word, 575KB)

2. Application Form.docx (Word, 635KB)

Contact: Pauline Kent
(03) 8533 0486 or

Position Details

About the role:

Victoria Police is implementing a suite of large IT projects across the organisation, such as a new electronic Penalty and Infringement notice system (E-Pins), Enterprise Rostering system and Electronic Document Records Management System (EDRMS) amongst others, designed to better support employees.

This role sits within the Business Engagement Division of Digital Services & Security Department and will report to the Change Manager for the projects.

The Change Officer will assist with the development and execution of change management interventions to support the delivery and maximise adoption for these IT projects being delivered in the Division.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Assist with the development of change management artefacts including change impact assessments, stakeholder analysis, and change plan including communications, engagement, and training
  • Actively engage with stakeholders to ensure the change activities are successfully implemented and evaluated
  • Assist in the planning and coordination of stakeholder engagement activities including meetings, workshops, focus groups, training, and presentations
  • Develop and distribute communications to a range of audiences using specific organisational communication channels

As the successful applicant, you will have:

  • Highly developed verbal and written communication skills
  • Well-developed organisation skills with ability to prioritise
  • Able to work on a range of deliverables at the same time and produce quality outcomes within specific timeframes
  • Ability to work with a range of stakeholders from across the organisation
  • Strong document creation, editing and presentation skills, with great attention to detail, specifically using MS Work, PowerPoint, and SharePoint sites
  • Proven ability to monitor client and stakeholder satisfaction

Requirements and relevant information:

  • One (1) full-time fixed term position available until 30 April 2025
  • This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
  • The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
  • The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, Thursday 28 September 2023.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Pauline Kent on (03) 8533 0486 or

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 8533 1440.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police:

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