Custodial Health Services - Quality Manager

Job Details
Careers Logo
Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Other
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/E20044939
Closing Date: 21-Apr-2024
Salary Range: $106,534 - $128,897
Job Duration: N/A
Attachments: 1. Postion Description.docx (Word, 134KB)

2. Application Form.docx (Word, 628KB)

Contact: Natalie Angliss
0402 005 996 or

Position Details

About the role:

The Custodial Health Service [CHS] is a state-wide health service, overseeing the healthcare needs of all people in care or custody of Victoria Police.  The Custodial Health Service – Quality Manager is a full time ongoing position with Victoria Police working closely with the CHS management team in achieving the national safety and quality health service standards.

Reporting to the Clinical Services Manager, the successful applicant will oversee all quality activities with a focus on clinical risk and improving the quality of care provided to people in care or custody of Victoria Police. As CHS strives to meet the National Healthcare Standards, the Quality Manager's work will align with the Clinical Governance [implementation] project team and support new work processes at the clinical level.

The position will be located at the Melbourne Custody Centre however the role will sit at dual locations including Victoria Police Centre on Spencer St Docklands

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Policy and Procedure development and maintenance
  • Incident investigation, review and presentation
  • Audit development and involvement in procedure compliance
  • Oversee quality plan development and maintenance with nurse managers
  • Local level quality and safety initiatives / small projects
  • Coaching and development of staff
  • Involvement in National Healthcare Standards implementation and potential accreditation activities

As the successful applicant, you will have:

  • Current Nursing Registration with Australian Health Practitioners Registration Agency [ AHPRA]
  • Leadership and change management experience
  • Critical thinking and problem-solving skills
  • High level of interpersonal and communication skills including written and verbal
  • Understanding of the National Safety and quality Primary and Community Healthcare Standards
  • Experience in policy and procedure development and review
  • Experience with auditing and procedure compliance
  • Experience in clinical risk management including incident / case review and root cause analysis

Requirements and relevant information:

  • One (1) x full-time, ongoing position available.
  • The position is located at the Melbourne Custody Centre – 520 Lonsdale St, Melbourne, but will require some work to be completed at the Victoria Police Centre, 311 Spencer St Docklands
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, 21 April 2024.

Please Note: All applications will need to be submitted through the Jobs and Skills Exchange (JSE) website.
Applications will not be accepted via other platforms or email.

For further information, please contact: Natalie Angliss on 0402 005 996 or

We welcome applications from people with disability. If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 8335 8082.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police:

From here...