Justice Officer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - Northern Metro
Reference: VG/EM0716SEP2022
Closing Date: 06-Oct-2022
Salary Range: $55,439 - $71,194
Job Duration: 31/12/2022
Attachments: Position Description - Justice Officer - EM0716.pdf (PDF, 224KB)
Job Specification

Contact: Veilagi Taleni on 0437 795 260

Position Details

  • Utilise your customer service expertise to provide support and advice to the Justice Services - North West Metro branch.
  • Fixed until 31/12/2022, Full-Time  Opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 2: $55,439 - $71,194 plus superannuation.


About the Business Unit

The Justice Officer is a position in Corporate Governance and Support team with the Department of Justice and Community Safety (DJCS), North West Metropolitan Area (NWMA).

The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.


About the Role

The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.

The position is based at the Broadmeadows Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Thomastown). A driver's license is therefore preferred but not essential.

Some of your duties may include:

  • Accountabilities differ depending on the work location
  • Provide a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location
  • Provide information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applications
  • Provide reception and telephone responses for the location
  • Greet and liaise with clients and stakeholders and provide accurate advice and information in relation to Justice Services in accordance with business processes.


About You

As our ideal candidate, you will be able to demonstrate:

  • Is open to new ideas and approaches. Offers own opinions, asks questions makes suggestions; does not give up easily; maintains discipline in keeping to work planned or assigned
  • Considers the merits of new ideas and approaches. Is willing to develop and apply new skills
  • Contributes ideas toward improving the effectiveness of own work area; understands and delivers against standards of quality and effectiveness applicable to own area of work; maintains quality in the face of time pressure
  • Responds to clients' needs; keeps the client or stakeholder up to date with issues and developments; promptly follows through on inquiries, requests and complaints; takes responsibility for correcting problems promptly.


How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.



The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.  

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.  

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time). 

Acceptable evidence includes: 

  1. COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account) 

  1. Your immunisation history statement (available via your myGov account) 

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.  

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