Justice Officer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
Careers Logo
Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/EM0720B
Closing Date: 21-Jul-2019
Salary Range: $52,493 - $67,410
Job Duration: N/A
Attachments: EM0720 - Justice Officer - PD.docx (Word, 752KB)

Contact: Ashleigh Hill-Buxton on 0417 964 936

Position Details

About us

The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.

About the role

The Justice Officer role is an entry-level administrative and customer-service role, based at one of the Justice Service Centres or other non-custodial locations across the North West Metropolitan Area. In this role you will deliver friendly, efficient customer service to clients of the Department of Justice and Community Safety, as well as provide consistent, timely and accurate administrative support to regional locations and staff.

Often, the Justice Officers are the first point of contact for someone visiting a Justice Service Centre and so, we are looking for confident, capable team players who enjoy working as part of a dynamic environment.

The typical work hours for this role are Monday-Friday, 8:45am – 5pm, with a late night on Tuesdays until approximately 7pm, with the possibility of this being extended to Thursdays in future. Although this position is based at 50 Franklin Street, Melbourne it is expected that the successful applicant is willing to work at other Justice Service Centres across Melbourne's North West.

Please note that this position will commence on 5th September 2019.

About you

Essential to the role are:

  • Exceptional customer service skills;
  • An ability to handle challenging client interactions;
  • A good understanding of basic computer skills; and
  • A willingness to learn a variety of new skills.

What we can offer you

  • A great introduction into the Department of Justice and Community Safety;
  • The opportunity to undertake regular training and development activities; and
  • The ability to work with a range of exciting business units including the Sheriff, Community Correctional Services, Consumer Affairs Victoria and Births, Deaths and Marriages.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note: When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.

From here...