Expression of Interest - Early Resolution Team

Our office ensures fairness for Victorians in their dealings with government bodies and improves public administration. We are able to receive complaints from the public about more than 1,000 government bodies, including state government departments, local councils and statutory authorities. We are committed to being courageous in challenging poor public administration; to assisting agencies to learn from complaints and investigations; and to providing authoritative and informative reports to the Victorian Parliament.
Job Details
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Department: Victorian Ombudsman
Work Type: Other
Job Function: Other
Classification: See Advertisement
Work Location: Melbourne - CBD
Reference: VG/EOIERT
Closing Date: 28-Dec-2019
Salary Range: See Advertisement
Job Duration: N/A
Attachments: No File Attached
Contact: People and Culture

Position Details

Expression of Interest – Early Resolution Team

  • Manage all initial approaches that come to our office.
  • ERT assess complaints to establish jurisdiction and determine if they require a referral to another agency or if they are amenable to early resolution.

VO is always seeking intelligent, curious and flexible people who want to make a difference in the lives of Victorians.

Roles within these areas may be ongoing or fixed term and full time or part time depending on the needs or the organisation.

Even when we don't have a role advertised, you can express an interest in working with us by clicking on the apply now button and submitting your resume.

We will let you know we have received your resume and keep it on our system. Once a vacancy becomes available in your area of interest you will receive an email to apply.

Please note, by clicking the apply button below you are not submitting a job application; you will not be considered until you apply for an open vacancy.

For more information about the recruitment process and starting a career at Victorian Ombudsman please contact the People and Culture team at

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