Position details

First published in 2021, Getting to Fair - the commission's strategy to support consumers experiencing vulnerability - is due for renewal. This role will work across the commission to support the evolution of the strategy. Reporting initially to the Project Manager - Getting to Fair, the role will guide and support the delivery and communication of priority projects and actions that form the updated strategy. 

For more information on Getting to Fair, visit: https://www.esc.vic.gov.au/other-work/regulating-consumer-vulnerability-mind

The role will manage and lead the preparation of complex briefing papers and reports, while planning, implementing and coordinating Getting to Fair and other strategically aligned projects. It will design and deliver engagement activities for internal and external audiences, manage relationships with interested parties and provide advice to senior management through written and verbal briefings. The role will contribute expert knowledge and insights on consumer vulnerability, equity and fairness and undertake other duties across the commission as required.

Please refer to the attached position description for the principal functions and key selection criteria. 

This is a fixed term position until 30 June 2027. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

About us

The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:

• Making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• Undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• Administering the Victorian Energy Upgrades program.

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth. 

How to apply

To be considered for this position, applicants must submit a resume and a cover letter addressing the key selection criteria, highlighting their skills and relevant experience in relation to the role.

Our commitment to fostering a diverse, inclusive and flexible workplace

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in our recruitment process, please contact. We look forward to receiving your application.

Other relevant information

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations.

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents. 

Applications close at 11:59pm on 20/01/2026