Senior Consultant, Legal Support

Job Details
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Department: State Trustees Limited
Work Type: Ongoing - full time
Job Function: Community Services
Classification: STL 5
Work Location: VIC - various
Reference: VG/FA/1647693B
Closing Date: 10-Aug-2022
Salary Range: $81,575.00 - $112,309.00
Job Duration: N/A
Attachments: Senior Consultant Legal Support - Position Description.pdf (PDF, 169KB)
Job Specification

Contact: Talent Acquisition Team

Position Details

  • Footscray, Dandenong or Bendigo location, flexibly work from home/office
  • Permanent ongoing role
  • Salary circa $90k plus super
  • Manage complex legal matters for our clients
  • Applications close 10 August 2022

About Us

We are the public trustee of Victoria with a strategic vision to support Victorians in protecting and growing their legacy and financial wellbeing. With a sense of community, we offer critical financial and legal products and services including Will Writing, Powers of Attorney, Executor Services, Trustee Services and Personal Financial Administration.

For more information about State Trustees and what we offer as an organisation, please visit

About the Role

Within this role you will be responsible for administering the legal and financial affairs to a portfolio of represented persons, as appointed by the Victorian Civil and Administrative Tribunal (VCAT), who no longer have the capacity to manage their own affairs. This portfolio will include legal, complex or highly sensitive matters that require resolution.

A variety of tasks will be performed daily, and these include:

  • Communicating with clients and their families
  • Managing complex client circumstances and/or requirements
  • Identifying and redirecting income, including paying bills
  • Identifying, managing and protecting assets
  • Managing investments and funds held in Superannuation
  • Negotiating with creditors
  • Identifying clients' legal rights ensuring all legal matters are proactively progressed and documented
  • Providing guidance and support to Personal Financial Consultants

Skills and Experience

  • Experience in the human services field coordinating services to meet the needs of client base ranging from those mental health, aged care or disability, substance abuse, etc 
  • Experience creating, managing and modifying budgets and/or being responsible for finances
  • Ability to make decisions whilst showing empathy and compassion
  • Active listening skills & well-developed professional communication skills
  • Ability to have difficult conversations whilst being sensitive to client needs
  • Experience working with complex cases which require significant support
  • Ability to prepare commercial standard legal correspondence, reports and recommendations
  • Excellent stakeholder engagement skills

Every client has an individual set of circumstances so no file or day is ever the same! Your hard work and commitment will be rewarded by seeing the positive impact your actions have on the lives of our clients.

Employee Benefits

  • Career development
  • Health & well-being programs
  • Flexible work conditions
  • Education assistance
  • Purchased leave
  • Employee assistance program
  • Reward & recognition program
  • Free Will preparation
  • Retailer discounts
  • Charitable workplace giving
  • Social club

How to Apply

If you're keen to join our organisation in this highly rewarding role, click Apply to start the application process. Please ensure you include a cover letter and resume.

We are an Equal Employment Opportunity employer committed to fairness, diversity and respect. As such, we will respond to requests for reasonable adjustments from applicants with disabilities.

We strongly encourage applications from Aboriginal and Torres Strait Islander people.

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