Regulatory Officer (3 ongoing & 2 fixed-term positions)

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Various
Job Function: Regulatory, Governance and Compliance
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/FIVEPOSJUNE2022
Closing Date: 30-Jun-2022
Salary Range: $55,439 - $71,194
Job Duration: N/A
Attachments: Regulatory Officer, RTS - VPS2 - Position Description.pdf (PDF, 209KB)
Job Specification

Contact: David Betts on 0499 988 308

Position Details

Regulatory Officer (3 ongoing & 2 fixed-term positions)

  • An exciting opportunity within the Consumer Affairs, Liquor, Gaming and Dispute Services group, Department of Justice and Community Safety
  • VPSG 2 Classification (Salary Range $55,439 - $71,194)
  • The following FIVE (5) opportunities are available:
    • 3x ongoing, full-time opportunities
    • 1x fixed-term, full-time opportunity until 11/02/2024
    • 1x fixed-term, full-time opportunity until 21/02/2024

About Us

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.


  • provide information to business, consumers, landlords and tenants about their rights and responsibilities
  • register and license organisations and occupations
  • ensure compliance with consumer laws, and
  • review and advise government about Victoria's consumer protection framework.

This position is within the Regulatory Services branch of CAV.

About the Role

As a Regulatory Officer, you will:

  • Carry out tasks associated with the RTS' regulatory activities ensuring accurate, timely and professional services are provided to regulatory clients, so as to meet or exceed RTS goals and targets
  • Apply legislative requirements and operational policies to processing and decision-making responsibilities ensuring procedures, policies and performance standards are adhered to
  • Update, maintain and utilise electronic records and databases in accordance with RTS operational policy and departmental records management policies, procedures and business rules.

About You

As our ideal candidate, you will possess:

  • The ability to understand customer requirements and how work addresses customer needs. Also able to identify opportunities to improve services, and demonstrate a commitment to delivering high quality outcomes for clients
  • The ability to consider the merits of new ideas and approaches, and be willing to develop and apply new skills
  • The ability to seek the resolution of problems through policy or process guidelines. Where guidelines are unavailable, the ability to seeks guidance by providing information and ideas relevant towards the resolution of a problem. Also able to understand concepts enabling improvements in critical thinking and problem solving.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.



The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). 

Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes. 

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes: 

  • COVID-19 digital certificate (available via your myGov account) 

  • Your immunisation history statement (available via your myGov account) or 

  • A letter from the GP who vaccinated you. 

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