IT Support Officer

Echuca Regional Health is located just 200 kilometres north from Melbourne, in the beautiful riverside location of Echuca-Moama. Echuca-Moama offers a wide range of sporting and leisure activities for people of all ages and is a preferred holiday destination, with the population undergoing significant expansion at peak times (especially over summer). Whether you are into fishing, water skiing, golf, camping or enjoy fine food and wine, the Echuca-Moama region has plenty to offer.

Echuca Regional Health is the winner of the 2018 Premier’s Medium Health Services of the Year, and is an innovative health service.

After a $65 million redevelopment completed in August 2015, Echuca Regional Health comprises 113 beds providing a comprehensive range of services to the 45,000 people living in the catchment areas of the Shire of Campaspe and Murray River Council. The services include emergency, medical, surgical, maternity, paediatric, urology, orthopaedic, ophthalmology, dental, chemotherapy and haemodialysis services. Echuca Regional Health encompasses an aged care service, Glanville Village, which accommodates 60 residential beds.

Echuca Regional Health is the largest employer in the Campaspe Shire, employing over 800 staff. With a strong focus on increasing our capacity as an outer regional teaching health service, Echuca Regional Health employees are dedicated professionals who strive to deliver the best possible care to their community.

Employee and family benefits include:

* Comprehensive learning and development program

* Flexible employment practices

* Salary packaging

* Extended employee assistance program (including support for family members)

* Employee health and wellbeing initiatives

* Employee recognition program

* Free onsite parking.

Echuca Regional Health is an equal employment opportunity employer.

Echuca Regional Health says NO to Family Violence.

Job Details
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Department: Echuca Regional Health
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: As per award
Work Location: North West - Campaspe
Reference: VG/IT050719
Closing Date: 29-Sep-2019
Salary Range: As per award
Job Duration: N/A
Attachments: PD Information Support Officer 20180327.pdf (PDF, 169KB)


Applying for Work at ERH 2019.pdf (PDF, 124KB)


Contact: Brent Colbert
(03) 5485 5110

Position Details

ICT Support Officer


  • Full time permanent position
  • Suported team environment
  • Work in a state of the art facility
  • Recently redeveloped public hospital

Applications are sought from suitably qualified and experienced ICT professionals with at least 3-5 years' experience to work in the ICT Department at Echuca Regional Health. 

Key responsibilities include:

  • Server administration
  • Systems upgrades & implementations
  • User account management
  • Desktop management & support
  • Application support
  • Helpdesk support

Our team requires someone who has:

  • A degree in Information Technology and/or equivalent industry qualifications or experience in administering server infrastructure
  • 3-5 years' experience as an IT professional
  • Strong analytical and problem solving skills
  • Demonstrated experience in helpdesk support
  • Excellent customer service & communication skills
  • Ability to work effectively as part of a small team and independently

This position requires completion of a satisfactory National Police Check prior to appointment. 

How to Apply: 

Please take the time to read the position description attached to this advertisement.  

Your application must outline how your skills, knowledge and personal attributes relate to the key selection criteria. 

All applicants are encouraged to apply online.  If you experience technical difficulty please contact: 1300 366 356 for assistance.  

Applications must include:

  1. A covering letter;
  2. Resume;
  3. Completed online questionnaire; and
  4. Three professional referees. 

Enquiries about this position should be directed to Brent Colbert, on: (03) 5485 5110

We encourage Aboriginal and Torres Strait Islanders to apply. 

Applications close midnight on Sunday, 29 September 2019.


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