Senior Asset Performance Change and Compliance Officer (Yarra Trams)

  • Exciting opportunity to contribute in making an impact to the successful delivery of tram rail services and customer experience across the public transport network
  • Engage and collaborate with Franchisee's on a regular basis to ensure continuous improvement of tram services
  • Full Time, Ongoing Position
  • PTV5 $95,276-$115,276 + 9.5% superannuation
  • Docklands location, close to Southern Cross Station
  • PTV is committed to attracting the best talent and is open to discussing flexible work arrangements
    • For further information on Public Transport Victoria, please visit the PTV Website

Job Details
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Department: Public Transport Victoria
Work Type: Ongoing - full time
Job Function: Asset Management and Planning
Classification: PTV 5
Work Location: Melbourne - CBD
Reference: VG/JC/GD/YT
Closing Date: 04-Nov-2018
Salary Range: $95,275 - $115,276
Job Duration: N/A
Attachments: Position Descriptio Senior Asset Performance Change and Compliance Officer (Yarra Trams).pdf (PDF, 491KB)
Job Specification

PTV Capability Framework - 1 Page Summary.pdf (PDF, 210KB)
Job Specification

Contact: Geoffroy Denis

Position Details

About Public Transport Victoria (PTV)

Public Transport Victoria (PTV) is a statutory authority that acts as a system authority for all public transport and an advocate for public transport users. We are a single contact point for customers wanting information on public transport services, fares, tickets and initiatives. PTV aims to improve public transport in Victoria by ensuring better coordination between modes, facilitating expansions to the network, auditing public transport assets, promoting public transport as an alternative to the car.

To put this in perspective:

  • We have a hand in over half a billion trips across the public transport network annually
  • We facilitate 1.6 million trips a day
  • We move hundreds of thousands of people around the state daily

In practical terms, we move people towards many of life's most meaningful experiences, whether it be work, education, social engagements, play, or Melbourne's key attractions (e.g. Australian open, AFL games, Royal Melbourne show... take your pick). When masses of people need to get from point A to point B - know that PTV has played a role. While our core business is public transport, we are also working toward a much bigger, longer-term and impactful agenda. We are contributing toward Victoria's liveability and economic development.

While we are continuing to learn and improve, we do in-fact pull off some pretty amazing things. So, if contributing toward Victoria's future excites you, take this ad as an invite to come and work with us. 

Your new role

In the complex Victorian public transport network, something is always happening.

The Senior Asset Performance Change and Compliance Officer supports the Manager, Contract & Commercial Assets (Yarra Trams) for PTV's oversight and management of the Franchisee's compliance with its maintenance and renewal and other Asset related franchise obligations and offer commitments and ensure the Franchisee delivers the program of works it is set to deliver throughout the Franchise term.

The Senior Asset Performance Change and Compliance Officer ensures appropriate governance, justification, documentation and record keeping for any changes to the work program are in line with the requirements of the franchise agreement and other related documents. The role ensures PTV obtains assurance that the Franchisee is complying with their contractual obligations relating to assets (including infrastructure, operational control & management systems and rolling stock), adequately managing the Asset risks, and that any changes proposed are achieving the objectives of the MR4 Franchise, including, but not limited to safety, asset performance and value for money objectives.

So how will you do that?

By working in close collaboration with the Senior Asset Performance Analyst,and utilising the relevant asset performance data to inform its recommendations. You will also work with other Asset Performance teams within the division, work with other PTV divisions (in particular the Network Integrity and Projects Assurance division, Chief Information Office and the Enterprise Assurance, Safety and Environment branch), and other Government agencies (in particular TFV's Rolling Stock Development Division, VicTrack and the safety regulator), and other stakeholders in a highly collaborative manner.

You will be required to work closely with the Franchisee in a highly collaborative way to constructively challenge the Franchisee's recommendations and supports the Manager in identifying risk and anticipating issues.

The Senior Asset Performance Change and Compliance Officer also supports the

Manager to deliver PTV's continuous improvement agenda for the ongoing performance of the complex infrastructure and fleet assets that are essential for the delivery of high performance rail services and achieve improved customer experience.

Functional responsibilities will include (but are not limited to): 

  • Ensuring the franchisee's compliance with the obligations of the relevant franchise agreement and related documents are met, and ability to advise on compliance matters.
  • Successful management and delivery of the Franchisee's Annual Works Plans and associated Maintenance & Renewal Program, and ensuring appropriate governance justification, documentation and record keeping for any changes to the works program.
  • Driving the continuous improvement approach with the franchisee in the performance and condition of fleet, relevant infrastructure and facilities as measured by metrics including but not limited to reliability and availability.
  • Providing support on Asset Performance and Maintenance issues within the allocated public transport portfolio.
  • Proficiency and ability to understand heavy rail related Public Transport Network Systems and Issues within technical and non-technical forums.
  • Ensuring the franchisee has a fit for purpose Asset/Maintenance Management System and ensure that each operator complies with such system and plan, so contractual obligations can be met or exceeded on an ongoing basis.
  • Providing and presents high quality reports, technical and professional documents, Ministerial briefs, Cabinet and agency committee submissions as requested by the Manager, Contract & Commercial Assets (Yarra Trams), or the Director, Metropolitan Trams Contracts.
  • Ensuring working relationships are developed and maintained across all divisions of PTV, the franchisee, Government agencies (in particular TFV's Rolling Stock Development Division, VicTrack and the safety regulator) and other stakeholders to support the reliable, integrated, safe and efficient delivery and operation of the public transport portfolio.

What you'll need to succeed

  • Practical working knowledge of Supplier Relationship Management Systems, Quality Management Systems, Safety Management Systems, and Maintenance and Asset Management Systems.
  • Knowledge and/or in-depth exposure to continuous improvement processes, root cause analysis, risk management and analysis, data interrogation within high energy asymmetric multi-party environment.
  • Experience in identifying emerging issues, trends and risks and providing alternative solutions and/or mitigations.
  • Ability to consider asset performance and maintenance topics and be able to relate contributory factors and dependencies across the transport network travel modes and interfaces.
  • Highly developed writing and presentation skills and ability to present complex problems in a clear, succinct way, to enable accurate effective reporting and decision making.

What you'll get in return

In return, you will be joining one of Victoria's most reputable government organisations who will support and develop your career within the organisation. PTV also offer long term opportunities and a company culture that is second to none. On offer is a very competitive remuneration package, modern state of the art offices and the opportunity to develop your career with one of the best government organisations within the industry.

Desirable (will be well suited to the role)

  • Practical knowledge of the public transport network and a thorough understanding of the extent of supplier capabilities to deliver on their performance requirements.
  • Experience in the provision of expert advice and recommendations within the asset management field in heavy rail assets or public transport settings.
  • Experience in procurement and/or supplier contract management, including demonstrated understanding of commercial drivers in an outsourced delivery model.



  • A relevant tertiary qualification in engineering, asset management or other related technical field or proven extensive experience in a technically focussed environment involving engineering design, construction or maintenance of heavy rail assets.


  • A relevant post graduate qualification in project management, asset management including ISO 55000, change management or other related technical field.

How to apply

Please click the ‘Apply Now' button below.  Your application must include a cover letter and separate resume (MS Word compatible).  For further information about the role, please refer to the attached position description and capability framework documents. If you have any questions specific to the role, please contact Geoffroy Denis on

Applications close 11:59 P.M.  Sunday 4th November 2018

Emailed applications will not be accepted.

Unsolicited recruitment agency applications will not be accepted.

Public Transport Victoria is committed to fostering a work environment that is inclusive and supports diversity and flexibility. We are proud to be an equal opportunity employer.


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