Public Support Information Officer

Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/JE20009124
Closing Date: 02-Oct-2023
Salary Range: $56,271 - $72,262
Job Duration: N/A
Attachments: 1. Position Description C3126.docx (Word, 700KB)

2. VPS Application Form.docx (Word, 629KB)

Contact: Timothy Fraser
(03) 8335 8365 or

Position Details

About the role:

The Public Support Information Officer is located in the Central Data Entry Bureau, which operates 24 hours a day 7 days a week. The Central Data Entry Bureau is responsible for the data entry of all offender information in the Victoria Police database, triaging of electronic data from Courts Victoria in relation to bail and intervention order data, releasing of criminal histories to interstate and international law enforcement and a central contact point for the National Domestic Violence Order Scheme.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Preparing, checking and updating criminal history information onto corporate databases.
  • Providing accurate, prompt and professional advice to internal and external stakeholders.
  • Provide a range of administrative functions and support.
  • The ability to assess the accuracy and completeness of information in accordance with established standards and procedures.

As the successful applicant, you will have:

  • Ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
  • Experience in data entry.
  • Ability to accurately maintain and utilise a range of electronic and manual records and information systems.
  • Good oral and written communication skills.

Requirements and relevant information:

  • Six (6) x full-time, ongoing positions available. Rotating shift work is required.
  • This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
  • This position requires shift work as indicated in the Position Description (as attached to the advertisement).
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form – the word document (2. VPS Application Form) for you to complete and attach to your submission, is attached to the job advertisement. 

Applications close midnight, Monday 2 October 2023.

Please Note: All applications will need to be submitted through one of the following platforms: Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Timothy Fraser on (03) 8335 8365 or

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 8533 1440.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police:

Have you considered a career as a Police Officer, Protective Service Officer or Police Custody Officer: Roles and careers | Victoria Police

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