Senior Administration Support Officer

Job Details
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Department: Victoria Police
Work Type: Various
Job Function: Administration / Secretarial
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/JE20009299
Closing Date: 17-Jul-2024
Salary Range: $74,580 - $90,558
Job Duration: N/A
Attachments: 1. Position Description.docx (Word, 446KB)


2. Application Form.docx (Word, 628KB)


Contact: Mark Uaiwa
(03) 8533 0245 or kaipo.uaiwa@police.vic.gov.au

Position Details

About the role:

The Road Policing Enforcement Division (RPED) operates to enforce infringements issued across Victoria Police and to positive influence road user behaviour within the State of Victoria. The division is involved in multiple elements of road safety overseen by Victoria Police and the Department of Justice and Community Safety (DJCS).

RPED provide administration of Victoria Police infringement notices, and other operational services which support the detection and enforcement of infringement notices. Working with our partners in the DJCS, Department of Transport and Planning and other business services providers RPED operates to support multiple initiatives to reduce road trauma.

Spread across several teams and functions, multiple positions are available which the division in providing assessment and determination of infringement reviews, nominations, and other associated administrative services in a structured, high volume processing environment. The position engages with internal stakeholders within Victoria Police and liaises with external stakeholders through the relevant line management.

Future scope may see the requirements of the division diversify into other key projects.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Assessment and determination of infringement review applications submitted by members of the public, in accordance with legislative, policy and standard operating procedures.
  • Investigation of complex enquiries submitted by members of the public regarding infringement management processes.
  • Providing support and facilitating the RPEDs involvement in multiple initiatives and projects.
  • Thorough documentation of outcomes and preparation of correspondence to internal and external stakeholders.
  • Other high volume administrative tasks critical in support of RPED and the Road Safety program.

As the successful applicant, you will have:

  • Demonstrated administrative experience involving application of legislation, policy, guidelines and procedures.
  • Experience within discretionary decision making, towards complex and sensitive matters.
  • Developed interpersonal skills, including written correspondence to key stakeholders and members of the public.
  • Ability to perform assigned tasks within a structured, high-volume operational processing environment.
  • Experience within a work environment wherein interactions or decisions are required to meet stringent audit and compliance standards.

Requirements and relevant information:

  • One (1) x Part Time 0.5 FTE ongoing position and One (1) x Part Time 0.5 FTE fixed term position until 30/06/2025 available
  • This position is office based, located at 277 William Street, Melbourne.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • In accordance with organisational policy, all Victoria Police employees are required to be fully vaccinated (including a booster vaccination) against COVID-19 or hold a valid medical exception. As such your employment with Victoria Police is subject to providing evidence of your vaccination status.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, 17 July 2024.

Please Note: All applications will need to be submitted through the Jobs and Skills Exchange (JSE) website.
Applications will not be accepted via other platforms or email.

For further information, please contact: Mark Uaiwa on (03) 8533 0245 or kaipo.uaiwa@police.vic.gov.au

We welcome applications from people with disability. If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8082..

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps


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