About the role:

The Vehicle Impoundment Support Unit operates a 24/7 logistics service to support enforcement of Part 6A Road Safety Act 1986 in the metropolitan area as well as administratively supporting the state-wide Vehicle Impoundment Program. 

As a Vehicle Impoundment Consultant, you will provide administrative support for compliance relating to the Vehicle Impoundment System (VIS) for motor vehicles impounded or immobilised pursuant to Part 6A of the Road Safety Act 1986.

We are seeking applicants who can demonstrate a varied skill set with an ability to work in a dynamic environment that is highly driven by legislation compliance. You will have experience working in a highly motivated team environment, displaying workplace resilience and have strong interpersonal skills. The role also requires a customer-centric, collaborative, and innovative approach to working with a diverse range of internal and external stakeholders.   

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Undertaking reception duties including customer service in person, over the phone and written correspondence.
• Assisting customers with releasing vehicles in accordance with internal policy and legislative requirements.
• Consulting with internal and external stakeholders relating to impoundments, impound and forfeiture applications, traffic briefs, and court dates.
• Preparing letters and correspondence.
• Providing administrative assistance to other team members.
• Undertaking computer-based data entry activities and hard copy file management.
• Maintaining information within a computer system for the tracking of vehicles, processes, and functions.
• Actively contributing to continuous improvement, workplace safety and staff well-being activities.

As the successful applicant, you will have:

• The ability to research and integrate database records for information.
• Strong interpersonal and communication skills.
• Experience in a range of administrative duties and liaising with various stakeholders.
• Reasonable level of computer and office equipment proficiency (including using Microsoft Office and customised computer programs).
• High-level attention to detail as well as high-level accuracy with data entry and compliance.
• A sound understanding of workplace health and safety requirements and a commitment to workplace security.
• A commitment to the Operational Infrastructure Department Strategy Goals of Customer Centric, Collaboration and Innovation.

Requirements and relevant information:

• Four (4) x full-time, fixed-term (until 30/06/2026) positions available.
• These positions are located at Vehicle Impoundment Support Unit, Preston.
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

• Resume
• Completed application form – the word document (2. VPS Application Form) for you to complete and attach to your submission, is attached to the job advertisement. 

Applications close midnight, Tuesday 3 October 2023.

Please Note: All applications will need to be submitted through one of the following platforms: Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Stella Lozanovski on (03) 8480 1625 or stella.lozanovski@police.vic.gov.au.

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8533 1440.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

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