Vehicle Impoundment Consultant

Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Other
Classification: VPSG2
Work Location: Melbourne - Northern Metro
Reference: VG/JSE20022293/93
Closing Date: 03-Oct-2022
Salary Range: $55,439 - $71,194
Job Duration: N/A
Attachments: 1. Position description.docx (Word, 700KB)

2. Application Form.docx (Word, 627KB)

Contact: Stella Lozanovski
03 84801625

Position Details

About the role:

The Vehicle Impoundment Support Unit (VISU) operates a 24/7 logistics and administration service to support enforcement of Part 6A Road Safety Act 1986 as part of the state-wide Vehicle Impoundment Program. 

As a Vehicle Impoundment Consultant, you will be required to provide administrative support to ensure compliance of the Vehicle Impoundment System (VIS) and service customer enquiries for motor vehicles impounded or immobilised as part of the program.

We are seeking applicants who can demonstrate a varied skill-set with an ability to work in a dynamic environment.  Applicants must have an aptitude for using computers, be able to work within a highly motivated team, manage resilience and have strong interpersonal skills. 

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Undertaking reception duties including serving customers at the front counter, and attending to phone enquires or written correspondence.
  • Assisting customers with releasing vehicles in accordance with VISU policy and State legislation.
  • Consulting with internal and external stakeholders regarding impoundments, impound and forfeiture applications, briefs of evidence and court dates.
  • Preparing letters and correspondence.
  • Providing administrative assistance to other team members.
  • Undertaking computer-based data entry and hard copy file management.
  • Maintaining information within a computer system for the tracking of vehicles, processes, and functions.
  • Actively contributing to continuous improvement, workplace safety and staff well-being activities.

As the successful applicant, you will have:

  • The ability to research and integrate database records for information.
  • Strong interpersonal and communication skills.
  • Experience in a range of administrative duties and liaising with various stakeholders.
  • High level of computer and office equipment proficiency (including using Microsoft Office and customised computer programs).
  • High level attention to detail as well as high-level accuracy with data entry and compliance.
  • A sound understanding of workplace health and safety requirements and a commitment to workplace security.

Requirements and relevant information:

  • Two (2) x full-time ongoing position available.
  • This position is located at Vehicle Impoundment Support Unit, Preston.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • In accordance with the Acting Chief Health Officer's Direction – COVID-19 Mandatory Vaccination (Workers) Directions, you are required to be fully vaccinated (this includes a booster vaccination) and your employment with Victoria Police is subject to proof of vaccination.

Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.


Applications close midnight, Monday 3 October 2022.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 


For further information, please contact: Stella Lozanovski on (03) 8480 1625or

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 8335 8081.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police:

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