Wayfinding Coordinator

  • Great opportunity to bring your results focused attitude & project experience to this busy role
  • Be part of a lively team and enjoy work, life balance
  • Full Time, Fixed Term position until October 2020
  • PTV4 $85,279 - $96,759+ 9.5% superannuation
  • For further information on Public Transport Victoria, please visit the PTV Website

    Job Details
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    Department: Department of Transport
    Work Type: Fixed term - full time
    Job Function: Communications, Marketing and Media
    Classification: VPSG4
    Work Location: Melbourne - CBD
    Reference: VG/KD/RG/WC
    Closing Date: 27-Sep-2019
    Salary Range: $85,279 - $96,759
    Job Duration: until 15 October 2020
    Attachments: Wayfinding Coordinator PD.pdf (PDF, 118KB)
    Job Specification

    Contact: Rachel Goldsworthy

    Position Details

    About Public Transport Victoria (PTV)

    Public Transport Victoria (PTV) is part of the Department of Transport and is a statutory authority that acts as a system authority for all public transport and an advocate for public transport users. We are a single contact point for customers wanting information on public transport services, fares, tickets and initiatives. PTV aims to improve public transport in Victoria by ensuring better coordination between modes, facilitating expansions to the network, auditing public transport assets, promoting public transport as an alternative to the car. In practical terms, we move people towards many of life's most meaningful experiences, whether it be work, education, social engagements, play, or Melbourne's key attractions (e.g. Australian open, AFL games, Royal Melbourne show... take your pick). When masses of people need to get from point A to point B - know that PTV has played a role. 

    About the role

    The Wayfinding Coordinator is key part of greater major project teams, delivering new and upgraded stop and station wayfinding signage. This role is key to ensuring a consistent and considered approach the static and digital wayfinding, providing an improved experience for all customers. The Wayfinding Coordinator will hold a detailed level of understanding on each project undertaken together with an intuitive recount of relevant standards to inform best practice and outcomes. They will provide a comprehensive range of coordination and support services, including auditing, procurement, work in progress reporting, budget tracking and financial reporting, business case writing, signage and information database management as well as standardising and documenting business processes, information database management as well as standardising and documenting business processes.

    Essential (must have to be considered for the position)

    • Project management skills and ability to simultaneously manage multiple projects relating to wayfinding, signage and customer information including manufacturing and installation.
    • Proven understanding of sign design development and manufacturing methodologies and experience with coordinating signage installation programs and the production of customer information projects, in line with project management and OH&S guidelines.
    • Understanding of signage installation and procurement procedures and principles.
    • Strong attention to detail with proven ability to apply quality assurance processes relating to the checking of manufacturing and installation work to ensure standards are maintained.
    • High level interpersonal skills with the ability to maintain strong, effective and positive stakeholder relationships including the ability to negotiate and influence decisions at all levels both internally and externally.
    • Demonstrated excellent oral and written communication skills including presentations, preparation of project scopes, reports, briefs and correspondence on complex issues associated with delivery of projects including risks and issues.
    • A general understanding of Victoria's Public Transport system including operator partnerships and the processes of government.


    • Relevant tertiary, trade or construction qualifications or signification work experience in a related field.

    How to apply

    Please click the ‘Apply Now' button below.  If you have any questions specific to the role, please contact Rachel Goldsworthy on (03) 9027 4290 or email rachel.goldsworthy@ptv.vic.gov.au.

    Applications close 11:59 P.M. Friday 27th September 2019.

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