Contract and Commercial Analyst

  • Great opportunity to utilise your strong relationship building skills to work on high profile contracts and contribute to the success of this tight knit, busy team
  • We know that our state’s future won't happen on its own. It has to be delivered. We’re looking for individuals to jump on board as we become the Department of Transport.
  • Full Time; Fixed-Term Position (until May 2020)
  • PTV 4 $84,019 - $95,328 + 9.5% superannuation
  • Docklands location, close to Southern Cross Station
    • For further information on Public Transport Victoria, please visit the PTV Website

Job Details
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Department: Public Transport Victoria
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: PTV 4
Work Location: Melbourne - CBD
Reference: VG/KDC/AM/CACA
Closing Date: 23-Jun-2019
Salary Range: $84,019 - $95,328
Job Duration: Until 5/5/2020
Attachments: PTV Capability Framework - 1 Page Summary.pdf (PDF, 210KB)
Job Specification

PD - Contract & Comm Analyst.pdf (PDF, 208KB)
Job Specification

Contact: Andrew Makin
0439 208 240

Position Details

About Public Transport Victoria (PTV)

Public Transport Victoria (PTV) is a statutory authority that acts as a system authority for all public transport and an advocate for public transport users. We are a single contact point for customers wanting information on public transport services, fares, tickets and initiatives. PTV aims to improve public transport in Victoria by ensuring better coordination between modes, facilitating expansions to the network, auditing public transport assets, promoting public transport as an alternative to the car.

To put this in perspective:

  • We have a hand in over half a billion trips across the public transport network annually
  • We facilitate 1.6 million trips a day
  • We move hundreds of thousands of people around the state daily

In practical terms, we move people towards many of life's most meaningful experiences, whether it be work, education, social engagements, play, or Melbourne's key attractions (e.g. Australian Open, AFL games, Royal Melbourne Show... take your pick). When masses of people need to get from point A to point B - know that PTV has played a role. While our core business is public transport, we are also working toward a much bigger, longer-term and impactful agenda. We are contributing toward Victoria's liveability and economic development.

While we are continuing to learn and improve, we do in-fact pull off some pretty amazing things. So, if contributing toward Victoria's future excites you, take this ad as an invite to come and work with us. 

Your new role

Supporting the Manager, Commercial, you'll be responsible for holding service providers accountable to their performance requirements and commitments, ensuring the delivery of high quality services.

You will be the subject matter expert on the performance regimes and all relevant transaction documents, and provide advice to the Manager, Commercial on all contract performance matters. You'll review, compile and assess service providers' performance data on a regular basis for commercial review and assessment and make recommendations on performance related claims, review trends and assist on the proactive identification and resolution of performance risks and issues. In collaboration with internal and external stakeholders, you will consider and review a wide range of information and data to monitor and anticipate service providers' performance, and also liaise with other state and interstate agencies to research and review external data and information, to assist with the understanding and the continuous improvement in service providers' performance, customer experience, and network integration.

What you'll need to succeed

  • Demonstrated experience in all aspects of designing, developing and maintaining incentive arrangements.
  • Sound understanding of complex contractual arrangements, in particular in relation to performance incentive regimes and payment mechanisms and the ability to develop and communicate specifications to meet both technical and business requirements.
  • Demonstrated ability to manage the flow and processes surrounding varied information sources with a high level of accuracy and attention to detail.
  • Demonstrated ability to manage large volumes of data including the ability to draw inferences and generate comprehensive and authoritative reports, analyses and advice on operational performance incentives.

What you'll get in return

In return, you will be joining one of Victoria's most reputable government organisations who will support and develop your career within the organisation. PTV also offer long term opportunities and a company culture that is second to none. On offer is a very competitive remuneration package, modern state of the art offices and the opportunity to develop your career with one of the best government organisations within the industry.



  • Relevant tertiary qualification in an area such as Mathematics, Statistics, Information Technology or equivalent is desirable.

How to apply

Please click the ‘Apply Now' button below.  Your application must include a cover letter and separate resume (MS Word compatible).  For further information about the role, please refer to the attached position description and capability framework documents. If you have any questions specific to the role, please contact Andrew Makin on 04392082400439 208 2400439208240 or email

Applications close 11:59 P.M. Sunday, 23rd June 2019.

Emailed applications will not be accepted.

Unsolicited recruitment agency applications will not be accepted.

Public Transport Victoria is committed to fostering a work environment that is inclusive and supports diversity and flexibility. We are proud to be an equal opportunity employer.

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