The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria.  LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing Act 2018 (Vic) (Act).

LHA is committed to a culture that promotes inclusion, is predicated on integrity, mutual respect and trust, is in support of good public governance and encourages the delivery of professional apolitical advice.

LHA employees are offered hybrid and flexible working arrangements in accordance with Victorian Public Service and LHA policies.

About the role 

Reporting to and working closely with the Director ICT, the ICT Operations Manager will lead, train and develop the ICT Operations team and provide operational information services, ensuring compliance and enabling business intelligence through integrated data sources.

This hands-on ICT Operations Manager role will be responsible for overseeing and managing the day-to-day operations of the LHA Support, Azure and M365/SharePoint streams, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. This role ensures that LHA's networks, systems and ICT services are aligned with business objectives ensuring seamless service delivery and operational efficiency.

• This position has a flexible work location with an option of Melbourne CBD or Bendigo. 

About you

• Competent and experienced leader who enjoys mentoring and seeing others develop and succeed
• Enthusiastic and self-motivated, keen to contribute to improving systems and processes
• Experienced and passionate about providing strong level of ICT service and support
• Excellent interpersonal, negotiation and problem-solving skills
• Ability to work in a fast-paced team environment dealing with competing priorities
• Experienced in maintaining all aspects of technical infrastructure including PaaS/SaSS, Hardware (including telephony) and Software/Applications.

How to Apply

Please apply by providing a professional cover letter responding to the Key Selection Criteria outlined in the Position Description (attached) detailing your skills, knowledge and experience relating to the opportunity. 

For further information regarding Labour Hire Authority, please visit our website at https://labourhireauthority.vic.gov.au/.  Applicants will be required to comply with the Occupational Health and Safety Act 2004, directions, policies or procedures.  

All personal information is kept secure and confidential and managed in accordance with the Privacy and Data Protection Act, 2014.  Successful candidates will be required to undergo the Victorian Public Service pre-employment screening process and an Australian Criminal History Check prior to commencing employment with Labour Hire Authority.