Administrative Officer - Reception

The Victorian Legal Services Board and Commissioner (VLSB+C) is the regulator of the legal profession in Victoria. Our goal is to maintain and enhance public trust and confidence in the legal profession in Victoria. We do this because the integrity of the legal profession is fundamental to the legitimacy of the justice system and the maintenance and protection of the rule of law. The VLSB+C employs approximately 80 staff and provides a professional and friendly workplace with a culture that focuses on supporting employee's learning, development and wellbeing.
Job Details
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Department: Victorian Legal Services Board and Commissioner
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG3
Work Location: Melbourne - CBD
Closing Date: 20-Nov-2019
Salary Range: $68,884 - $83,640
Job Duration: N/A
Attachments: Position - 2018-10-24 - LSC015 Administrative Officer - Reception.pdf (PDF, 244KB)

Form - 2019-11-06 - Job Application - Receptionist and Admin Officer.DOCX (Word, 354KB)

Contact: Margaret Betts
03 9679 8055

Position Details

  • Become the friendly face of the organisation in this front of house position
  • Use your exceptional interpersonal skills to build positive relationships with internal and external stakeholders

We are currently looking for a Receptionist / Administrative Officer to join our Facilities & Administrative Services team for a 5 month period.

Reporting to the Manager, Facilities & Administrative Services, this position will deliver a high quality customer service experience through the performance of a frontline reception function, and will have regular contact internally with staff at all levels and with members of the Board; externally with lawyers and law practices, members of the public, regulatory bodies including tribunals and courts, government departments and agencies, and service providers. Duties include operating a telephone console, attending to enquiries, receiving and directing visitors and also carrying out a variety of administrative tasks, including some data entry and other computer based activities. This position works closely with the Administrative Officer role and will cover additional administrative related functions as required.

The successful candidate will be detailed focused, with exceptional interpersonal and communication skills. The position will work closely with a small team of FAS colleagues, so a focus on team work is an important factor of the role. Applicants should view the full position description before applying for this position.  For all enquiries regarding this position, please contact Margaret Betts on 9679 8055

When submitting your application, please attach your CV and responses to the key selection criteria questions in the Job Application form (MANDATORY).  Individual responses to “key selection criteria” listed on the Position Description are not required. Attachments can be uploaded in either Microsoft Word or PDF format.  Employment of successful candidates will be subject to a National Police Check.  

Candidates to provide a written response to the following two questions:

1. In this role you will be required to communicate with a diverse range of people.  Tell us about the different approaches you use in talking with different people.

2. Customer interactions can at times be challenging.  Tell us about a time when you had a negative experience speaking to a customer and then immediately had to proceed with the next customer's call.  How did the first call affect the second?


The Victorian Legal Services Board and Commissioner (VLSB+C) is committed to Equal Employment Opportunity, ethical practice, and the principles of Cultural Diversity and social inclusion.We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage.

It is the policy of the VLSB+C to provide workplace adjustments for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance or adjustments to fully participate in the application/interview process, please contact the VLSB+C People & Culture Advisor. 

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