Knowledge Management Specialist, Business Transformation Unit, Magistrates' Court of Victoria


• Want a stimulating role within the Victorian Courts, supporting the development and maturity of knowledge management across the Magistrates' Court?

• Fixed term VPS 4 role based in Melbourne with the flexibility to work from home

• 5 day external Knowledge Management System author training provided
Job Details
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Department: Court Services Victoria
Work Type: Fixed term - full time
Job Function: Communications, Marketing and Media
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/MC2670
Closing Date: 05-Feb-2023
Salary Range: $90,067 - $102,192
Job Duration: 06 March 2023 to 27 September 2024
Attachments: MC2670_PD_December 2022.pdf (PDF, 246KB)


Contact: Emily Holland
at Emily.Holland@courts.vic.gov.au

Position Details

About us

The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.

The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the role

  • This role will coordinate the implementation and ongoing accuracy, and breadth of multi-jurisdictional content in MCV's Knowledge Management System and webchat (virtual assistant) service.
  • Working with the Knowledge Management Lead, this role will supoport the adoption of standardised procedures across courts, encouraging contributions from all staff to optimise the operations of courts and build a collaborative knowledge sharing culture.

About you

  • Highly-advanced interpersonal skills with the ability to communicate effectively with a diverse range of people.
  • Strong commitment to continuous improvement and a culture of service excellence. - Excellent attention to detail.

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • resume 
  • a short covering letter

For further information on the position, please see the attached position description. 

Other Information:

Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19.  It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.


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