Medical Receptionist/Administration Team member

Echuca is a vibrant tourist town with exciting cultural heritage, restaurant scene, sporting facilities, seemingly endless leisure and recreational options all within 2 ½ hours from Melbourne. Excellent preschool, primary and secondary education options are available.

After a $65 million redevelopment completed in August 2015, Echuca Regional Health comprises 113 beds providing a comprehensive range of services to the 45,000 people living in the catchment areas of the Shire of Campaspe and Murray River Council. The services include emergency, medical, surgical, maternity, paediatric, urology, orthopaedic, ophthalmology, dental, chemotherapy and haemodialysis services. Echuca Regional Health encompasses an aged care service, Glanville Village, which accommodates 60 residential beds.

Echuca Regional Health is the largest employer in the Campaspe Shire, employing over 800 staff. With a strong focus on increasing our capacity as an outer regional teaching health service, Echuca Regional Health employees are dedicated professionals who strive to deliver the best possible care to their community.

Employee and family benefits include:

* Comprehensive learning and development program

* Flexible employment practices

* Salary packaging

* Extended employee assistance program (including support for family members)

* Employee health and wellbeing initiatives

* Employee recognition program

* Free onsite parking.

Echuca Regional Health is an equal employment opportunity employer.

Echuca Regional Health says NO to Family Violence.

Job Details
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Department: Echuca Regional Health
Work Type: Ongoing - part time
Job Function: Administration / Secretarial
Classification: As per award
Work Location: North West - Campaspe
Reference: VG/MR/AT09092019
Closing Date: 22-Sep-2019
Salary Range: As per award
Job Duration: N/A
Attachments: Position Description - Medical Administration.pdf (PDF, 304KB)

3 - Applying for Work at ERH 2019.docx (Word, 102KB)

Contact: Georgina Salter (Manager)
03 54855864

Position Details

Medical Receptionist/Administration Team member -  Echuca Primary Care Clinic (EPCC) and Medical Consulting Suites - 11 hrs. per fortnight


  • Fantastic opportunity to join the Consulting Suites Medical Administration team
  • Small friendly administration team with a great team environment
  • Front of house Medical Reception and Administration
  • Some Saturday Work and AL cover required

Applications are sought from suitably experienced and qualified Medical Receptionists/Administration Assistants to work in the Echuca Primary Care Clinic and Medical consulting Suites at Echuca Regional Health.

Key responsibilities include:

  • Meet and greet clients, answer phone calls, make and change appointments
  • Process payments from clients for services provided
  • Liaise with patients to make appointments with various departments at Echuca Regional Health including Operating Theatre, Pre-operative and Admission, Pathology and Radiology
  • Prepare and maintain waiting, meeting, treatment and counselling rooms in a tidy and presentable condition
  • Preparation/reconciliation of daily banking, Medicare/HIC claims and records.

This position may at times rotate between the reception and administration area within the Medical Suites as rostered and report to the Medical Suites Manager.  The Medical Receptionist may be requested to perform other duties, as reasonable and appropriate, from time to time.

The role will also be providing Annual Leave and some planned Personal Leave cover to the EPCC/Medical Consulting Suites Reception/Administration team.

Our team requires someone who has:

  • Demonstrated ability to work in a team environment and effectively contribute to achieving the team's goals.
  • Demonstrated record of strong commitment and achievement in meeting customers' needs
  • Good oral and written communication skills
  • High-level awareness of patient confidentiality
  • Behavioral qualities that reflect ERH Guiding Principles
  • Analytical and problem solving skills
  • Computer skills –data entry and retrieval, spreadsheets (MS Excel) and word      processing (MS Word)

This position requires completion of a satisfactory National Police Check prior to appointment.

How to Apply:

Please take the time to read the position description attached to this advertisement.  Your application must outline how your skills, knowledge and personal attributes relate to the key selection criteria.

All applicants are encouraged to apply online.  If you experience technical difficulty please contact: 1300 366 356 for assistance. 

If you require access to a computer to complete your online application please contact our Education Department: 03 5485 5286.

Applications must include:

  1. A cover letter;
  2. Resume;
  3. Completed online questionnaire; and
  4. Two professional referees.

 Enquiries about this position should be directed to Georgina Salter, on: (03) 5485 5864

We encourage Aboriginal and Torres Strait Islanders to apply.

Applications close midnight september 22, 2019


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