Senior Investigator

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/MULTIPOSJAN2023
Closing Date: 15-Feb-2023
Salary Range: $90,067 - $102,192
Job Duration: N/A
Attachments: Position Decription - Investigation Services - VPS4 - Senior Investigator - Multiple roles - Jan 23.pdf (PDF, 333KB)
Job Specification

Contact: Tanya Murphy on 0448 376 345

Position Details

  • Utilise your investigation expertise to provide support and advice to the Regulatory Services branch
  • Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 4: $90,067 - $102,192 plus superannuation.

About the Business Unit

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria. We:

  • Provide information to business, consumers, landlords and tenants about their rights and responsibilities
  • Register and license organisations and occupations
  • Ensure compliance with consumer laws, and
  • Review and advise government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

  • Businesses that comply with consumer laws
  • Victorians who exercise their consumer rights
  • A fair and safe rental market for Victorians.

About the Role

CAV is looking for enthusiastic individuals that are keen to use their skills and aptitudes to positively contribute to operations within the Investigation Services Branch (ISB) of CAV, located at 121 Exhibition Street, Melbourne.  CAV is looking for dynamic, professional and experienced investigators to join our team.

Working as a part of a dedicated team and reporting to their Team Manager, the Senior Investigator is responsible for conducting investigations into significant breaches of consumer law and contributing to compliance and enforcement actions, including Court and Tribunal actions using the department's integrated compliance and enforcement approach.

Some of your duties may include:

  • Plan and conduct a range of inquiries, investigations and compliance monitoring activities pursuant to the legislation administered by this office, including the preparation of reports and briefs of evidence. Obtain comprehensive written statements and affidavits for use in legal proceedings
  • Undertake advanced case management which may include cross-agency or CAV-wide collaboration
  • Using authoritative application of knowledge and processes, drive aspects of an ongoing compliance program.

About You

As our ideal candidate, you will possess the following:

  • Relevant knowledge of and/ or demonstrated experience in legislative enforcement activities particularly in relation to consumer protection legislation and policies.
  • Conduct and lead complex civil and/or criminal investigations.
  • Ability to prepare and support enforcement proceedings in Courts and Tribunals including preparing witness statements, civil/criminal briefs of evidence.
  • Demonstrated experience in conducting investigation using a legislative framework.


  • Certificate IV in Government (Investigations) or equivalent is required. Alternatively, relevant tertiary qualifications in Commerce, Economics, Law or other related fields may be considered.
  • Previous investigative or compliance/enforcement experience is required.
  • Minimum two years previous investigative and compliance/enforcement experience.
  • A current Australian drivers Licence

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 

Applications close 11:59pm Wednesday 15 February 2023.



The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine. 

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

  1. COVID-19 digital certificate (available via your myGov account)
  2. Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.

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