Senior Implementation Coordinator - Network Service Changes

  • Full time, Fixed term 6 month position
  • PTV G 5 $93,868 - $113,573 + 9.5% superannuation
  • Docklands location, close to Southern Cross Railway Station

For further information on Public Transport Victoria, please visit the PTV Website

Job Details
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Department: Public Transport Victoria
Work Type: Fixed term - full time
Job Function: Projects
Classification: PTV 5
Work Location: Melbourne - CBD
Reference: VG/NSDSICPTV5
Closing Date: 28-Feb-2018
Salary Range: $93,868 - $113,573
Job Duration: 6 Months
Attachments: PTV_Position_Description_Senior Implementation Coordinator_2018.pdf (PDF, 327KB)

PTV Capability Framework - 1 Page Summary.pdf (PDF, 208KB)

Contact: Fiona Brown

Position Details

About Public Transport Victoria (PTV)

What is PTV? It is a single point of contact for you to gain information on Public Transport services, fares, tickets and initiatives. We here at PTV manage Victoria's train, tram and bus services. Our team here at PTV develops and nurtures a strong, vibrant culture encouraging innovation to drive a high-performing Government organisation. We build on the hard work, passion and creativity of our people to promote excellence in our industry, and greater mobility for all Victorians.

PTV helps hundreds of thousands of Victorian's make their way to and from life's events. That may be arriving at work or school, visiting family or friends, attending sporting or entertainment events, whatever it is, WE PLAY A ROLE.

About the role

We are looking for an experienced Senior Implementation Coordinator who will undertake tasks and activities to ensure operational readiness is achieved for all service changes across the train, tram and bus network. The role will deal with internal and external stakeholders to track progress leading up to final project delivery, and will identify and manager issues to ensure a positive customer outcome.

What we're looking for

Essential (must have to be considered for the position)

  • Proven capability in stakeholder management within a complex environment.
  • Proven experience in managing third party relationships and external suppliers.
  • Demonstrated experience in project management including managing, tracking and reporting on the progress and success of multiple projects.
  • Strong written communication skills including preparation of reports and correspondence on issues associated with the delivery of Network Service Changes.
  • Advanced computer literacy including Microsoft Excel, Word and records management systems.
  • Demonstrated ability to manage quality assurance and customer readiness frameworks and tools.

Desirable (will be well suited to the role)

  • Strong interpersonal skills with high level verbal and written communication skills to facilitate consultation and stakeholder negotiations.
  • Ability to work both autonomously and collaboratively as part of a team to ensure the provision of quality and timely project delivery.
  • High motivation to recognise and initiate opportunities for continuous improvement by improving internal processes and systems.



  • Formal project management/change management certification

How to apply

Please click the ‘Apply Now' button below.  Your application must include a cover letter and separate resume (MS Word compatible).  For further information about the role, please refer to the attached position description and capability framework documents. If you have any questions specific to the role, please email

Applications close 11:59 P.M. Wednesday, 28th February 2018.

Emailed applications will not be accepted.

Unsolicited recruitment agency applications will not be accepted.

Public Transport Victoria is committed to fostering a work environment that is inclusive and supports diversity and flexibility. We are proud to be an equal opportunity employer.

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