Operations Manager Unit Support
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| Department: | State Emergency Service Victoria |
| Work Type: | Ongoing-Full Time |
| Job Function: | Emergency Management |
| Classification: | VPSG5.1 |
| Work Location: | Ballarat - Central Highlands |
| Reference: | VG/OMUSB1901244 |
| Closing Date: | 23-Jan-2026 |
| Salary Range: | $113,022 - $124,884 |
| Job Duration: | N/A |
| Attachments: | O - SD - Operations Manager Unit Support Position Description - October 2024.pdf (PDF, 181KB) Position Description |
| PD Preview: | Preview unavailable for this role |
| Contact: | Nicholas Cowham nicholas.cowham@ses.vic.gov.au |
Position Details
• $113,022 to $124,884 + 15% Commuted Allowance + 12% Super
• Ongoing, Full-Time
• Meaningful leadership role with real community impact
The Operations Manager – Unit Support leads a Unit Support Team (UST), and is responsible for ensuring service delivery, general guidance and support of VICSES Volunteer Units in collaboration with the Senior Assistant Chief Officer - Unit Support & Regional Operations (SACO) and the Assistant Chief Officer - Unit Support, Community Engagement and Emergency Management (ACO). This includes business planning and operational capability, developing and maintaining the required standard of operational readiness to enable effective response to emergencies, emergency management including engagement with Local Government Authorities (LGAs) and Emergency Services, community engagement incorporating volunteer recruitment and retention. This role will actively undertake operational command and control functions during specific local, regional and/or state-wide operations performing the Duty Officer function and/or Incident Management Team (IMT) role
For more information on Commuted Allowance/IMT/Duty Officer role, please see this factsheet.
WHO WE ARE:
Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.
As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.
TO APPLY:
Please view the Position Description and submit an application via careers.vic.gov.au
Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.
For further information about the role, please contact Nicholas Cowham on nicholas.cowham@ses.vic.gov.au.
Applications close Friday, January 23, 2026.
VICSES is an equal opportunity employer. We are committed to being a child safe organisation and are taking a leadership role in gender equality in the emergency management sector. Additionally, VICSES is committed to ongoing flexible working arrangements, subject to operational and business requirements. For more information on our values, benefits of working with us, and guides on the application and recruitment process, please click here - ses.vic.gov.au/join-us/careers
