Principal Privacy Advisor & Conciliator – Fixed term to 30 June 2026, full time, flexible position

$106,534 - $117,716 plus superannuation

An exciting opportunity exists for a highly motivated individual to join the Privacy Guidance and Dispute Resolution team at OVIC helping Victorians exercise their privacy rights, and assist regulated organisations comply with privacy legislation.

In this role, you will:

• conciliate privacy complaints between individuals and regulated organisations, including settlements of financial compensation;
• provide guidance to regulated organisations and members of the public on matters of privacy law and practice, including data breaches; and
• develop resources and guidance materials for members of the public and regulated organisations.

What does OVIC's Privacy Guidance and Dispute Resolution team do?

The Privacy Guidance and Dispute Resolution team is responsible for handling all aspects of OVIC's privacy obligations under Part 3 of the Privacy and Data Protection Act 2014 (Vic) (PDP Act).

We engage with the community, and regulated organisations, through the provision of tailored privacy guidance that interprets and applies the 10 Information Privacy Principles to the unique circumstances of the individual, or organisation. This includes enquiries about new projects and processes such as artificial intelligence, responding to incidents and cyber-attacks involving personal information and enquiries or complaints about how regulated organisations collect, handle, use, disclose and protect personal information.

What will this role involve?

As a senior member of the Privacy Guidance and Dispute Resolution team, the Principal Privacy Advisor & Conciliator will:

• provide support to the Assistant Commissioner, Privacy Guidance and Dispute Resolution, including team coordination duties during periods of leave;
• handle complex privacy complaints, enquiries and incidents, and work with a higher degree of autonomy;
• provide guidance and support to colleagues, including quality assurance of work tasks;
• proactively identify areas for improvement to the team's processes and resources;
• identify trends and areas where guidance materials would assist regulated agencies and the public, and coordinate the development of such materials;
• coordinate team projects, and collaborate with other OVIC business units on whole-of-office initiatives; and
• coordinate stakeholder engagement activities with, or in place of, the Assistant Commissioner – Privacy Guidance and Dispute Resolution.

 If required, you may receive alternative dispute resolution training.

Privacy - how we use your information

Security cleared position:

Due to the nature of OVIC's work, you must successfully obtain and maintain a Baseline security clearance following your appointment and be an Australian citizen.

How to apply

Applications should be submitted online by selecting the ‘Apply Now' button. To be considered, please submit the following documents:

1. your CV; and
2. completed Application form, which asks you to address the key selection criteria in less than 2 pages.

If you would like to discuss this role, please call Anique Owen on 03 8662 3405 or email anique.owen@ovic.vic.gov.au.

Important Information

OVIC is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the OVIC's obligations under the Occupational Health and Safety Act 2004 (Vic).

Therefore, OVIC strongly recommends that all OVIC employees are fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Applications close 21 April, 2025

Other relevant information:

A comprehensive position description is attached. For further information regarding the Office of the Victorian Information Commissioner (OVIC), please visit our website at www.ovic.vic.gov.au.

For any additional enquiries regarding the position please phone the contact on the position description. If you experience difficulties in applying online, please contact HR Shared Services on 1800 039 411.

OVIC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such OVIC offers Reasonable Adjustments for applicants with disabilities on request.

Employment of successful candidates will be subject to a National Police Check and may be subject to security checks.

OVIC is committed to maintaining the privacy of personal information. The recruitment process and all matters relating to it are treated in the strictest confidence. Personal information received during the recruitment process will be managed in accordance with the Privacy and Data Protection Act 2014.