About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Assurance, Knowledge and Executive Services division provides expert advice and support to the department through a range of portfolio, advisory and assurance services. The division also provides support to the department's executives and ministers and the Office of the Secretary (OOS) and manages all Cabinet and Parliament processes. 

This position is in the Ministerial and Portfolio Services (MaPS) team which coordinates the department's delivery of high quality, accurate and timely advice to our ministers and the secretary and assists each of our ministers with the efficient functioning of their office as it relates to the department. MaPS is part of the Executive and Ministerial Services branch which also includes the Cabinet and Parliament team and the Freedom of Information team. 

About the Role

The Team Leader, Portfolio Services, leads a small team delivering briefings and correspondence services including monitoring, reporting, training, system and process improvement, and developing and implementing briefings and correspondence guidance and policies.

The team supports executive offices and others across the department with briefings and correspondence learning materials and enquiries and manages ministerial international travel policy and travel arrangements coordination. The team is a key enabler of the Ministerial and Portfolio Services team and the work of our departmental liaison colleagues working in our ministerial offices.

The Team Leader has responsibility for supervising the day-to-day operations of the team, including allocation of resources, monitoring performance, and supporting professional development. The Team Leader also has responsibility for developing and maintaining strong relationships with stakeholders, identifying and driving business process improvement, documenting processes and delivering consistently excellent service. 

Attributes

The ideal candidate is adaptable and collaborative, manages changes in priorities and provides excellent customer and team support. They should have strong leadership and people management skills, with the ability to motivate, develop and organise a high performing team to deliver service outcomes. They should be comfortable working within established business processes, identifying and resolving issues as they arise and escalating as required. Effective stakeholder management and customer focus are crucial, ensuring work adds value and meets needs. 

Desirable Qualifications and Experience

This role requires previous experience in leading an administrative support and customer focused service function within a dynamic environment with changing priorities.

Demonstrated experience in developing and delivering system and process improvements, including change management activities, within a business administration context is desirable. 

Experience in a government department or agency working with briefings and correspondence administration is desirable.  

How to apply

To apply please provide your current CV and a cover letter outlining your suitability for the role with reference to the key selection criteria and capabilities included in the attached position description and the attributes and desirable qualifications and experience outlined above.

Further information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page.

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Hannah Ranson via email: hannah.ranson@education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11.59pm on Thursday 24 April 2025.