Program Manager Digital Transformation

The Ombudsman provides a free, independent, accessible and impartial service to Victorians. Her role is to ensure that state and local government services are delivered in a fair and reasonable manner that is compatible with the rights protected by the Charter of Human Rights and Responsibilities Act 2006. The Ombudsman also investigates allegations of improper conduct referred by the Independent Broad-based Anti-corruption Commission (IBAC).
Job Details
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Department: Victorian Ombudsman
Work Type: Fixed term - full time
Job Function: IT and Telecommunications
Classification: VPS STS1
Work Location: Melbourne - CBD
Reference: VG/PMDT
Closing Date: 27-Jan-2019
Salary Range: $161,508 - $180,888
Job Duration: 3 years
Attachments: Program Manager Digital Transformation - Position Description Final.DOCX (Word, 49KB)
Job Specification

Contact: HR Advisor
03 9613 6181

Position Details

Want to make a difference to the Victorian Public Sector?

  • 3-year fixed term contract, full time position
  • Melbourne CBD Location
  • Flexible and dynamic work environment
  • STS 7 band $161,508 - $219,653 per annum 
  • Salary negotiable based on experience

About us

The Victorian Ombudsman (VO) is seeking applicants for a newly created, exciting and challenging role in a dynamic public-sector office whose purpose is to ensure fairness for Victorians in their dealings with the public sector and improve public administration.

The Ombudsman also promotes excellence in public administration in Victoria through systemic investigations, publication of authoritative reports and engagement within both the government sector and the broader community.

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

We encourage job applications from people of all genders, sexual orientation, ages, religions, disability and cultures including Aboriginal and Torres Strait Islander people.

VO is committed to supporting our employees balance their work and life commitments. All requests for flexible working arrangements will be considered in line with operational requirements. The types of flexibility may differ from role to role.

About the role
This is not your everyday Program/Project Management role. In partnership with key stakeholders and reporting to the Chief Information Officer (CIO). The successful applicant will:
• step into the planning of digital transformation
• manage transformational change and;
• assist in advancing the change agenda while driving procurement activities.

About you
In order to undertake this role, you will need a thorough understanding of change management principles with a focus on people impact, behaviour change and adoption.

You will:

  • Define and deliver initiatives that improve performance, build new technology capabilities, and support the strategic vision of VO. 
  • Deliver strategic, commercially sound, and fit-for-the-future solutions, you will develop solutions with customers and business at the center of design and robust change management at the core of execution.
  • Building and leading a small team you will deliver process and system efficiencies by adopting LEAN/agile principles and leveraging technology to implement future-state capabilities.

How to apply
Applications should be submitted online via the ‘Apply Now' button. To be considered for this role, you must include:

  1. Full Resume
  2. Cover letter addressing the key selection criteria

Applications close midnight Sunday 27 January 2019.

If you require a copy of this advertisement or any attached documentation in an accessible format or would like to discuss an access requirement or adjustment to the recruitment process, then please contact the People and Development team on (03) 9613 6181 or email

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