IT Business Process Analyst     

Department of Parliamentary Services (DPS) – Information Technology (IT) 

• A unique role driving process excellence across the organisation.
• Balance life and work with genuine flexibility.
• Grade 5.2, $124,888 – $136,747 + 12% superannuation
• 3 Year, Fixed-term, fulltime

During a typical day you will be: 

A typical day will have you working with stakeholders across the organisation to model current and future state processes and collaborate with architects, developers and QA teams to ensure solutions land well. Your work will play a key role in supporting our digital transformation and upcoming changes some daily tasks will include: 

• Analysing and documenting business processes to identify gaps, inefficiencies, and opportunities for improvement.
• Modelling current and future‑state processes using BPMN 2.0 and maintaining high‑quality process documentation.
• Working closely with architects, developers, and other key stakeholders to ensure business needs align with IT outcomes.
• Contributing to digital transformation initiatives, including roadmap development and planning for process-related change.

You will be a great fit for this role if you: 

• Communicate complex information clearly and enjoy translating insights into structured documentation.
• Build strong relationships, lead effective workshops, and excel in problem‑solving across technical and business domains.
• Have experience mapping and improving processes across enterprise systems such as HCMS, ERP or similar platforms.
• Bring practical knowledge of BPM, Lean, Six Sigma or relevant process improvement methodologies.
• Are proficient in BPMN 2.0 and comfortable using process modelling tools such as Signavio, ARIS or Visio.

Qualifications:

• Relevant tertiary qualification in Business, Information Systems, or a related discipline, or an equivalent combination of relevant experience and training.
• Professional certification in Business Process Management, Lean Six Sigma, Business Analysis, or an equivalent discipline, or an equivalent combination of relevant experience and training.
• Desirable: Knowledge of TOGAF, IT strategy, digital transformation, and capability-based planning, as well as experience working within government or other regulated environments.

For further details, the position description will be accessible through the application link. 

About Us 

The Department of Parliamentary Services (DPS) is responsible for the provision of infrastructure resources and support services to Members of Parliament and the Parliamentary Departments. Our teams bring together diverse cohorts, experiences and perspectives with roles ranging from horticulturists to chefs, broadcasters, librarians and corporate professionals – all with the end goal of delivering exceptional services. 

What we can offer you 

At DPS, we offer a dynamic and supportive workplace where you can grow, and make a real impact. You will take on meaningful work with opportunities for development, backed by a culture of inclusivity, respect, and collaboration. 

We offer hybrid work and are working in the office three days per week to capitalise on our collaborative working environment. This is in addition to generous leave options, wellbeing initiatives, and structured career progression to support you both professionally and personally. 

Plus, with access to tailored learning programs and LinkedIn Learning, continuous growth is built into your role. Learn more about our benefits and opportunities on our website. 

What happens next 

We are accepting applications for this role until 1 April 2026, 11:59pm.

Candidates may be contacted throughout the advertising process with those shortlisted proceeding through to an initial phone interview stage. 

From here successful candidates will be invited to an interview conducted by a selection panel. This interview may take place in our offices located in the Melbourne CBD or online. 

Preferred candidates will be asked to undertake reference and probity checks and may undergo psychometric testing, which we use to inform your development in the first 6 months of your role. 

Accessibility & Diversity 

We are committed to fostering a diverse and inclusive workplace that is reflective of the Victorian community. We encourage applications from people of all backgrounds and experiences and will provide reasonable adjustments to enable you to fully participate at any stage in the recruitment process. 

If you have the skills and potential to succeed in this role, we want to hear from you! Please contact our Recruitment Team via email recruitment@parliament.vic.gov.au or on (03) 8682 2842 if you would like to discuss any adjustments to the process. 

Privacy Collection Notice

The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation. 

This privacy collection notice applies to our recruitment activities. It explains what information is collected when you apply for employment with a parliamentary department. It may be updated from time to time. 

Child Safe Standards

The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the Child Wellbeing and Safety Act 2005. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.