About the role

The Manager, Community Engagement is responsible for the management of Access Services' public facing programs. These include PROV's public reading room services in North Melbourne and Ballarat, copying services, the Koorie Records Unit and publication of our annual Provenance journal.

This role is also responsible for building relationships across a diverse range of communities with a view to increasing knowledge and usage of the PROV collection.

The incumbent will require a wide breadth of knowledge and experience to capture the diversity of the role.

In addition, this team is undergoing change, including changes to reporting relationships and work processes. This role is required to lead and support engaged team members throughout this process.

Our hybrid working model requires attendance in the office at least 2 days per week, which includes one of our anchor days (Tuesday and Thursday).  This role is based at our North Melbourne office, however also requires regular attendance at our Ballarat location.

About you

As our ideal candidate you will:

• An understanding of the nuances of the public sector environment
• The ability to build in depth knowledge of our collection
• Experience in managing customer service programs
• Knowledge of First Peoples history in Victoria is desirable

Why join us

• Focus on best practice
• Positive and collaborative environment
• An emphasis on work/life balance
• Holistic approach to employee engagement

How to apply

We believe in inclusiveness, diversity and equity and are committed to ensuring our workforce is a reflection of our community. We encourage people from all backgrounds, abilities and identities to apply for our vacancies including Aboriginal or Torres Strait Islander peoples, culturally and linguistically diverse (CALD) people, people of any age or gender, people who identify as LGBTIQA+ or people with a disability.

Applications should include a cover letter, resume and written response to the questionnaire.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on the ad.

Probity requirements:

The preferred candidate will be required to undertake the following probity requirements: reference checks, pre-employment conduct screening, identity and right to work check plus a police check.

All offers of employment will be subject to the successful completion of relevant probity requirements.

In addition, as this role has access to PROTECTED level data the successful candidate must pass a baseline security clearance. Please note Australian Citizenship is a requirement for a baseline security clearance.