Team Manager, Child and Youth Witness Service
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We’re proud of the important work we do across Victoria. Want to be part of it?
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| Department: | Department of Justice and Community Safety |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | VPSG5.2 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/RR-COO-142 |
| Closing Date: | 01-Feb-2026 |
| Salary Range: | $124,888 - $136,747 |
| Job Duration: | Ongoing |
| Attachments: | Position Descritption - Team Manager, Child and Youth Witness Service - VPS5.2.pdf (PDF, 216KB) |
| Contact: | Lisa Hema - 0418311753 lisa.hema@justice.vic.gov.au |
Position Details
- Lead a team of high performing staff to deliver a high-quality state-wide support service for child witnesses
- An Ongoing, Full-Time opportunity to work with a high-performing and passionate team
- VPS Grade 5.2: $124,888 - $136,747 plus superannuation
About the Business Unit:
The Victim Services, Support and Reform (VSSR) branch is part of the Police, Racing, Victims and Coordination group in the Department of Justice and Community Safety (DJCS). The VSSR is responsible for operating a suite of services for victims of crime that provide information and support to help manage the effects of crime and guide victims through the criminal justice system across Victoria.
The Child and Youth Witness Service (CYWS) is a state wide specialist case management service for child witnesses (up to 18 years at the time charges were laid) and their families and/or carers. The model of care is child focused and incorporates principles of trauma informed care. The purpose of the CYWS is to increase participation by child witnesses in the criminal justice process and to reduce trauma associated with being involved with the criminal justice system, particularly being a child witness.
About the Role:
We are seeking an experienced manager who has at least 3 years of service delivery and people management expertise in the context of a fast-paced operational environment. If you enjoy managing systems, services and people and achieving positive outcomes for children and young people, please apply.
Some of your duties will include:
- Leading and managing a high performing team of Practitioners, resourcing the team to provide comprehensive child focused specialist case management services.
- Providing specialist end-to-end case management of child witnesses' contact with the criminal justice system.
- Providing information to child witnesses and their families about the criminal justice system, how it works.
To learn more about this role before applying, please read the attached position description.
About You:
As our ideal candidate, you will possess:
- Demonstrated experience in people leadership and managing teams.
- The ability to respond to highly complex enquiries and sensitive issues.
- An aptness for initiating and maintaining effective relationships with internal and external stakeholders at all levels.
- A strong understanding of the criminal justice system and how it works.
Qualifications:
- Tertiary qualifications in a human service related profession such as Social Work, Psychology or Allied Health is essential. Registration with the appropriate body is desired.
- At least three years of staff management experience is preferred.
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
