Relieving Trust Officer, Supreme Court of Victoria

The Supreme Court of Victoria is the highest court in Victoria and deals with the state’s most serious criminal and civil cases. More information about the court is available at www.supremecourt.vic.gov.au. Court Services Victoria (CSV) is the employer of staff at all Victorian courts, Victorian Civil and Administrative Tribunal and the Judicial College of Victoria (excluding judicial officers). CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. CSV strongly encourages applications from people of any gender, age, religion, ethnicity, language, sexual orientation, gender identity, with a disability, and varied cultural backgrounds, including people of Aboriginal and Torres Strait Islander heritage.
Job Details
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Department: Court Services Victoria
Work Type: Fixed term - full time
Job Function: Finance
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/SC0020
Closing Date: 23-Jul-2017
Salary Range: $64,583 - $78,418
Job Duration: 12 months Maternity Leave backfill
Attachments: Relieving Trust Officer - Mat Leave Replacement - PD July 2017.doc (Word, 224KB)


Contact: Dawn Pinto
1300 039 390

Position Details

RELIEVING TRUST OFFICER – BENEFICIARY SERVICES 

  • Dynamic role
  • Salary range: $64,583 – $78,418 + superannuation
  • CBD location 

Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC serves over 5,500 beneficiaries.

The Beneficiary Services Section of FIC is seeking a driven individual to assist with the provision of quality customer service, information and operational support for the effective dispatch and administration of Court ordered funds for persons under ‘legal disability' (beneficiaries). 

As a Relieving Trust Officer, you will be responsible for a small caseload of client files and accountable for services arising from day-to-day dealings with beneficiaries and carers in respect of their requests to access funds in Court. You will balance and negotiate such requests and expectations with requirements set by the Judiciary whilst providing back up support to Trust Officers. 

To be successful in this role, you should be able to demonstrate:

  • Experience in building strong customer relationships based on superior service and foster a collaborative team spirit focussed on service delivery. 
  • Ability to confidently address conflict situations utilising effective negotiation techniques and provide successful solutions.
  • Experience in working with people with a disability, in particular Acquired Brain Injury.
  • Ability to work independently as well as being a strong team player.
  • Excellent attention to detail, organisation, problem-solving and communication skills.
  • Knowledge of the Supreme Court Act 1986, the Guardianship and Administration Act 1986, Rules of Court and relevant legislation.
  • Experience in the trustee or related industry would be highly regarded. 

At Funds in Court, we continually strive to create a high performance workplace that is characterised by creativity, innovation, flexibility and quality delivery. 

This is a Maternity Leave Replacement positon. 

Salary commensurate with experience.

How to Apply:

Applicants are encouraged to apply online, outlining professional skills, knowledge and personal qualities.  Applications should include:

1) resume

2) a short covering letter

Attachments can be uploaded in either Microsoft Word or PDF format.

Applicants should view the full position description attached to this advertisement before applying. 

For all enquiries regarding this position, please contact  Dawn Pinto on 1300 039 390.

Applications close Sunday 23 July 2017


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