About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

SCV

The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.

The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

Funds in Court

Funds in Court (FIC) supports the Senior Master, who holds funds, investments, and assets, principally for people with a disability. FIC works to ensure the safe and effective investment of clients' funds at low cost, and to use funds in a manner that responds to clients' diverse needs and aspirations. FIC is a self-funded, not-for-profit division of the Court that also manages funds paid into Court.

About the Role

The Client Support Officer is a member of the Client Services Team and is accountable for services arising from the day-to-day dealings with clients and carers and, in particular, in respect of their requests to access funds held in Court on their behalf. The position must balance and negotiate such requests and expectations with requirements set by the Judiciary.

Key accountabilities include:

• Responsibility for managing a small portfolio of clients providing timely and efficient funds administration services, and conveying specialist concepts and advice for persons under disability to achieve Client Services standards and provide backup support across the Trust Administration Section as required.
• Using expertise and knowledge to liaise with and maintain effective communication networks with internal and external stakeholders.
• Recommending preferred course of action as part of well researched, comprehensive memoranda on complex matters requiring in-depth analysis for consideration by the Senior Master or other Associate Judges and the Judicial Registrar.
• Maintaining current, accurate records in the Trust Management System [TMS], and meeting relevant audit requirements.

About You

• Knowledge of the procedural and practical requirements of the Senior Master, (who is an Associate Judge) of relevant legislation, particularly of the Supreme Court Act 1986, the Trustee Act 1958, the Guardianship and Administration Act 2019, the Charter of Human Rights and Responsibilities Act 2006 and the Rules of Court, as they impact upon the administration of funds in Court for persons under disability.
• Sound experience and advanced skills in the use of the Microsoft suite of applications
• Highly developed work organisation skills with the capacity to set meaningful priorities within a changing environment, paying particular attention to detail in all undertakings with the ability to balance competing priorities.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.