Senior Business Analyst, Business Technology Services Division

• Ongoing role in the Business Technology Services Division
• Salary $124,888 plus 12% superannuation – VPS Grade 5.2
• Based in Melbourne CBD or Ballarat, with hybrid working arrangements

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at Careers | State Revenue Office, or via our LinkedIn page.

The opportunity  
The Senior Business Analyst position is responsible for analysing, defining and obtaining agreement on business requirements and solution behaviour across SRO's core revenue management and IT systems, using Lean and Agile principles.

Reporting to the Manager – Strategy, Planning and Data, you will be responsible for:

• Developing key stakeholder relationships and providing proactive support and highly responsive integrated advice to business users.
• Eliciting business requirements from a variety of stakeholders.
• Documenting requirements and use cases for new datasets to support the uplift of legacy reports.
• Working closely with stakeholders to ensure the products delivered are fit for purpose.
• Identifying contemporary technologies and emerging concepts to drive productivity, efficiency and automation.

Who we are looking for
To be successful in this role, you will have:

• Demonstrated experience implementing the software development life cycle in large enterprises focussing on business analysis, requirements identification, clarification, prioritisation and management.
• The ability to look for innovative solutions outside current business environment and system constraints.
• Demonstrated capability in leading business analysis lifecycle and driving improvements to business capabilities within an organisation.
• Expertise in identifying and implementing contemporary business analysis tools, including Agile and DevOps, to achieve automation and generate efficiencies.
• Excellent verbal and written communication skills and presentation skills to articulate technical concepts to non-technical people .

How to apply
Submit an application via the ‘Apply now' button by 11.59pm on Thursday 29 January 2026. You will need to upload a cover letter addressing KSC 1, 2, 3 and 4 in the position description, and a resume.

More information
You can find out more about this role via the position description. You can also contact Brendan Harrison, Manager – Strategy, Planning and Data, on 0419 384 606.

If you require any adjustments to assist you throughout the recruitment process, or you need a copy of this advertisement and attachments in an accessible format, such as large print, please email hrservices@sro.vic.gov.au.

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

This role may be subject to a probation period.