Divisional Coordinator x 2

Two Ongoing Roles

The Social Services Regulator is committed to strengthening protections and rights of vulnerable Victorians accessing social services.

The Social Services Regulator is a statutory authority that was established under the Social Services Regulations Act 2021 (the Act). The Act gives effect to a comprehensive new regulatory scheme that aims to keep Victoria’s social service users safe from harms such as abuse and neglect.

The purpose of the scheme is to:
- support the safe delivery of social services
- embed a new set of Social Service standards for all service providers
- ensure service providers understand their role in protecting the rights of social service users
- define roles and responsibilities of service providers
- give the Regulator monitoring and enforcement powers to respond to risks of harm
- improve information sharing between regulators so they can identify and respond to risks of harm
Job Details
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Department: Social Services Regulator(SSR)
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/SSR/766785
Closing Date: 11-Jan-2026
Salary Range: $97,955 - $111,142
Job Duration: Ongoing (2 roles)
Attachments: SSR Position Description - VPS4 Divisional Support Officer.docx (Word, 87KB)
Position Description

Contact: Kara Krusche - Chief Operating Officer
Kara.Krusche@ssr.vic.gov.au

Position Details

THE ROLE

The Divisional Coordinator plays a pivotal role in keeping multiple Social Services Regulator divisions operating seamlessly. The position provides proactive, high-quality administrative and executive support, coordinating complex schedules, managing correspondence and information flow, and ensuring divisional processes and systems run smoothly. The role also contributes to governance, finance, procurement and HR-related tasks, helping divisions deliver on their regulatory and operational priorities.

The successful candidate will demonstrate strong planning, organisation and administrative capability, along with excellent interpersonal and communication skills. They will represent the divisions professionally when engaging with a broad range of internal and external stakeholders, supporting effective collaboration and enabling leaders to focus on strategic priorities.

ACCOUNTABILITIES INCLUDE

  • Provide high-level cross divisional administrative support, including effective schedule and inbox management, coordination of internal and external meetings, preparation of documents and correspondence, and management of workflow for divisional tasks and information requests.
  • Support the efficient operation of the divisions by assisting with governance, financial, procurement and HR-related activities, ensuring compliance with SSR policies and procedures.
  • Build and maintain strong working relationships across the SSR's divisions, and with external stakeholders to support effective communication and collaboration.
  • Provide accurate guidance and timely administrative advice on behalf of divisional leaders, ensuring issues are appropriately triaged and responded to.
  • Prepare high-quality correspondence, meeting papers, briefs and reports that support SSR's regulatory functions and align with operational and legislative requirements.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au. 

Please apply to submit your interest in this position.


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