Gaming Supervisor

An excellent career opportunity exists for experienced, reliable, hands-on Gaming Supervisor to join our team at Tabcorp Park.
Job Details
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Department: Harness Racing Victoria
Work Type: Ongoing - full time
Job Function: Hospitality and Tourism
Classification: As per advertisement
Work Location: Melbourne - Western Metro
Reference: VG/TP/TP/1684877
Closing Date: 31-Jan-2023
Salary Range: As per advertisement
Job Duration: N/A
Attachments: Gaming Supervisor V2.pdf (PDF, 75KB)


Contact: 0404959386
mabdul@tabcorppark.com.au

Position Details

ABOUT US

Tabcorp Park Melton is the home of harness racing in Victoria.  We aim to be recognised as a premier entertainment venue of choice providing value for money and a great entertainment experience.

We are more than just racing!  We are a unique seven day a week entertainment venue with a range of racing and non-racing offerings including dining facilities, function & conference rooms, 41 room four-star hotel, gaming lounge and sports bar & TAB. We are committed to providing high standards of excellence in racing, hospitality and customer service. 

THE ROLE

This is a hands-on role and as the Gaming Supervisor you will be responsible for the delivery and execution of Gaming Room activities whilst complying with regulatory requirements and company policies and procedures. Reporting to the Gaming Room Manager, this position is responsible for ensuring that Tabcorp Park delivers exceptional customer service experience for all our guests.

Key Accountabilities:

  • Lead by example and support all staff to conduct their day to day duties in a competent, friendly and efficient manner
  • Supervise and direct staff as required
  • Provide exceptional customer service
  • Understand and communicate promotions and product knowledge to customers as required

ABOUT YOU

To be considered for this role you will need to have:

  • Minimum 2 years' experience in Gaming
  • Previous strong hospitality experience in a supervisory role  
  • Excellent presentation and a vibrant personality
  • A genuine desire to provide great customer service
  • Valid accreditations
    • RSA, RSG, Victorian Gaming Licence
    • Food Handlers Certificate
    • Drivers Licence
    • First Aid & CPR (desirable)
    • TAB & Keno experience (desirable)
  • Ability to adhere to Covidsafe working practises
  • Excellent organisational and communication skills
  • Ability to cope with the rigours of shift work including weekends, New Year's Eve and all Major Race Events.

In return fantastic benefits are on offer, including staff discounts, training and career development.

Tabcorp Park is an equal opportunity employer and promotes diversity within our workplace.

We thank everyone for their application.  Only those selected for an interview will be contacted.

The successful applicant will be required to undergo background checks in accordance with company policy.


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