Video Conferencing Officer
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We’re proud of the important work we do across Victoria. Want to be part of it?
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| Department: | Department of Justice and Community Safety |
| Work Type: | Ongoing - full time |
| Job Function: | Administration / Secretarial |
| Classification: | VPSG3 |
| Work Location: | Melbourne - Western Metro |
| Reference: | VG/TWOROLESMAY26 |
| Closing Date: | 07-Jun-2026 |
| Salary Range: | $81,496 - $98,955 |
| Job Duration: | N/A |
| Attachments: | Position Description - Video Conferencing Officer - VPS3 - Ongoing, full-time.pdf (PDF, 240KB) Position Description |
| Contact: | Elizabeth Thomas on 0484 902 681 elizabeth.thomas@justice.vic.gov.au |
Position Details
- Help courts, prisons and legal teams stay connected every day.
- Use video technology to support justice services across Victoria.
- Work in a fast-moving team with varied daily tasks.
- Build strong scheduling and coordination skills in a unique role.
- Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
What you will do
As video conferencing officer, you will help coordinate video and audio links for prisoners across Victoria.
You will support court appearances, legal meetings and other important justice services using video technology.
You will:
- provide timely booking support for TeleCourt appearances
- manage accurate schedules with prisons, courts and legal professionals
- maintain clear records, booking systems and email correspondence
- give helpful advice and basic troubleshooting support for video conferencing bookings
- support a safe and secure corrections system through quality processes.
About you
There are no mandatory qualifications for this role.
You should feel comfortable working on a rotating roster across weekdays and weekends.
You should also have:
strong scheduling and coordination skills
- the ability to stay calm when priorities change
- clear communication and teamwork skills
- sound problem-solving skills and attention to detail.
To learn even more about this role, please read the position description. If you have any further questions, feel free to email Elizabeth Thomas at Elizabeth.Thomas@justice.vic.gov.au.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
Child safe statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
