THE ROLE

The Registration and Assessment Support Officer is a key regulatory role responsible for carrying out a range of activities relating to disability worker registration applications and renewals under the Disability Service Safeguards Act 2018 (Vic) (the Act). These include assessing applications for registration, resolving telephone and written enquiries, entering accurate and timely data into the Commission's case management system and ensuring the accuracy and quality of the Register of Disability Workers.

The Registration and Assessment Support Officer assists the Senior Registration Development Officer and the Registration Development Officer to develop and continuously improve registration processes and procedures. This includes collating and analysing data to support improvements and the efficient administration of scheme.

The Registration and Assessment Support Officer also participates in external stakeholder engagement activities to build capacity, educate the sector and promote the benefits of registration. 

ACCOUNTABILITIES INCLUDE

• Undertake accurate and timely assessments and process applications for registration and renewal of disability worker registration in accordance with the Act, policies, procedures and standards approved by the Board.
• Manage and record assessments, stakeholder contact and other actions in the Commission's case management system and other electronic records, document management systems and registers.
• Maintain the quality and accuracy of the public Register of Disability Workers.

Please note:

In addition to a cover letter and resume, Please address the KSC (in 100 words or less for each KSC):

1. Problem solving
2. Written and verbal communication 
3. Service excellence 
4. Initiative and accountability 
5. Teamwork

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.