• Join a high performing and supportive team
• SES1 - $225,000 - $290,600 TRP
• 5-year fixed term, full time opportunity

About us 

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services

Group/Division/Branch 

The purpose of this group is to accelerate digital transformation of government services for Victorians and shared services across the VPS. The group is central to DGS' strategic and reform agenda, and drives service on-boarding, customer centricity and transformation including through digital platforms capability. Its priorities are to develop Whole of Victorian Government (WOVG) policies and projects that address the opportunities and risks of digital transformation and WOVG digital platforms and infrastructure that improve productivity and effectiveness.

The Digital Platforms division is responsible for management of citizen, regulatory and government technology platforms within DGS, Service Victoria technology oversite, solution architecture, cloud dev ops engineering and platform service management.

About the role

This position has the following responsibilities:

• Managing the technology life cycle for digital platforms that service regulators and other government agencies
• Building and maintaining effective relationships within the Department of Government Services and with other departments and portfolio agencies
• Supporting project portfolios that require the area's digital platforms as well as support for strategic implementations of new capabilities
• Leading multiple platform teams, including mentoring, coaching and managing the professional development of staff
• Working collaboratively with other executive officers to manage the group's staff and deliverables and implementing strategies to build group capability

About you 

• Knowledge: Experience of providing strategic leadership and vision at a business unit or branch level in the development and delivery of digital platforms and services, with a focus on innovation, viability, customer experience, and revenue generation. Demonstrable skills in effectively leading multi-disciplinary teams to achieve strategic objectives and drive cultural change towards creativity, innovation, and agility.
• Technology Ownership and Expertise: Experience serving as the accountable technology owner of digital systems across strategic development and operations. Deep understanding of ICT infrastructure, architecture, and security principles, with the ability to plan and direct leaders to develop and implement innovative digital services that align with contemporary community expectations and organizational goals.
• People and Change Management: Ability to drive positive culture within organisations, empowering managerial staff to help their teams embrace creativity, innovation, and agility in their work. Experience in initiating and being accountable for change or risk management initiatives, and effectively engaging stakeholders at executive level to ensure buy-in and alignment with department and division objectives.
• Software Delivery and Service Management: Recent experience in delivering best practice ICT services either as a software implementation or a service delivery leader across a range of services. Experience in leading ICT support service, software development or architecture teams to provide timely and high-quality support to internal and external customers, ensuring the reliability, availability, and security of digital services while managing risk.
• Executive Sponsorship and Stakeholder Engagement: Demonstrable experience of functioning as an executive sponsor for digital process innovation, embedding best practice methodologies, and driving a culture of pragmatism and learning. Excellent executive stakeholder engagement skills, with the ability to effectively communicate with and influence executive peers, senior leadership, and external partners to support digital initiatives and achieve organisational goals.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date 11:59pm on 20^th of July 2025. All applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within three pages) 

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated. 

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.