Manager Software Development and Support

We are looking to hire a talented and experienced Software Development and Support Manager with a focus on people leadership, project delivery, governance, systems improvement and contractor management.
Job Details
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Department: State Revenue Office
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: VPSG6
Work Location: Melbourne - CBD
Reference: VG/VG/SRO/100452A/0917
Closing Date: 28-Sep-2017
Salary Range: $113,156 - $151,426
Job Duration: N/A
Attachments: PD317 - Manager IT Software Development and Support.pdf (PDF, 214KB)
Job Specification

Manager IT Software Development and Support Application Form.docx (Word, 80KB)
Candidate Report

Contact: Donal McCann - Account Executive

Position Details

Reporting directly to the Director of ICT, you will be responsible for managing a team of 30 Software Developers. 

  • Diverse and complex medium enterprise
  • Opportunity to make a real difference
  • Supportive and family-friendly culture 

Key duties & responsibilities

  • Lead and manage the Oracle & BI team, Java & Business Process Management team and Lotus Notes/Domino development team (approx. 30 indirect)
  • Manage the provision of software support services relating to incidents, problems, service requests and application change requests, in accordance with ITIL-based procedures
  • Provide services to the Program & Project Services team in accordance with the PRINCE2-based and approved procedures, and delivering to agreed quality and service levels
  • Provide high-quality reporting, planning and strategic advice to senior management
  • Work closely with the IT management group to drive improvement and provide strong leadership
  • Develop, review, implement and adhere to relevant IT policies, standards and guidelines

Key skills & experience required

  • Significant  experience as a Software Development Manager in the Oracle and/or Java Space
  •  Proven leadership experience driving efficiency, accuracy and consistency through the development and application of smart, contemporary processes
  • Experience managing and delivering large-scale IT application development and support services in a complex and dynamic organisational environment with responsibility for business as usual as well as multiple concurrent project deliverables
  • Expertise in ITIL and IT Service Management, SDLC and Project Management principles 
  • Highly developed conceptual and analytical skills to identify, address and advise on information technology matters and risks
  • High-level interpersonal, verbal and written communication skills to consult and negotiate effectively with the team, senior stakeholders and customers

Benefits & career progression

  • Interesting diverse role
  • Great mix of software projects over the next few years
  • Opportunity to make a real difference to an enterprise organisation
  • Genuinely flexible and family-friendly business culture
  • Competitive salary package

To apply

For a confidential discussion please contact Donal McCann Talent International on 03 9236 7716, or  submit your CV and a completed application form (attached to this job ad) by clicking APPLY NOW.  Please note applications for this role close 11.59pm on Thursday 28 September 2017.



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